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Member Directory Software
Member directory software built into your member portal. Signed-in members can look each other up by name, and the list comes from the member records you already keep, so there is nothing extra to update.
Found in seconds
No more emailing the office for a name
Look up a fellow member by name
Turn on the directory and signed-in members get an alphabetical list of the people in your organization, with a search box for names. Nobody has to email the office to ask whether someone belongs.
- Search members by name
- Alphabetical list, paged for large memberships
- Opens from the member portal sidebar
- Works in the browser on phone or desktop
Names only
Contact details never leave the profile
Names only, by design
The directory shows member names and nothing else. Email addresses, phone numbers and home addresses stay on the member's record, where only your staff can see them. There are no per-field settings to explain to members, because there is nothing else to hide.
- Only names are displayed to other members
- No email, phone, or address exposed
- One setting turns the directory on or off
- Off until you choose to enable it
Members only
Visible once a member signs in
Members only, never public
The directory lives inside the member portal, so only people signed in to your organization's site can see it. It is not published on the open web, which makes it one more reason to join.
- Visible only to signed-in members
- Not published on your public site
- Turn it off any time from Membership Settings
- Nothing extra to host or maintain
Always in sync
One record for directory and renewals
Built from the member database you already keep
Standalone directory tools need their own list, and someone has to keep it matched to the real one. Communal's member directory reads from the records you already use for memberships, renewals and payments. New members appear once their account exists, and a name change shows up right away.
- New member accounts appear on their own
- One record behind the directory and the portal
- No CSV exports or imports to keep it current
- Same record as renewals and digital cards
Powering 500+ community organizations
Frequently asked questions
Member directory software lets members look each other up. In Communal it is part of the member portal: signed-in members see a list of the other members in your organization and can search it by name. It reads from the same records you use for memberships, so there is no separate list to maintain.
By name. Members type into the search box and the list narrows to matching members. Results are sorted alphabetically and paged, so a membership of several hundred is still easy to browse on a phone.
Names only. Email addresses, phone numbers, home addresses and custom profile fields are never shown to other members. If your organization would rather not have a directory at all, leave it turned off.
Members-only. The directory sits inside the member portal and is visible only to people signed in to your organization's account. There is no public version on the open web.
The directory reads directly from your member records rather than a copy. When someone creates an account, they appear in the directory, and a name change on their profile shows up right away. There is no import or export step.
Yes. You can add custom profile fields to member records in Communal. Staff see them on each record, and fields you choose can show on the printable membership card and on the page staff see when they scan a card. The directory itself shows names only, so custom fields are not displayed or searchable there.
Yes. The member portal, directory included, works in the browser on phones and tablets, so a member can look up a name at the AGM without finding a laptop.
Yes. The directory is a single setting in Membership Settings, and it starts turned off. Turn it on and it appears in every member's portal. Turn it off and it disappears for everyone.
Members change their name in their profile settings in the member portal, and the directory shows the new name right away. Staff do not have to make the change for them.
Associations, clubs, community leagues and cultural groups use them most, anywhere members want to know who else belongs. Because Communal's directory shows names only, it suits groups that want members to recognize each other without sharing contact details.
Your data is stored in a secure database that is not accessible to anyone. Users' credit card information is not stored on our platform. We utilize Stripe to process payments, learn more about how they store their data here.
You can! Our team is happy to help migrate data from an excel spreadsheet or an existing platform you utilize today. Contact us for more questions.
Communal directly deposits into your bank account. We do not hold any funds on our platform.
Yes, Communal is fully PCI-DSS compliant as we partner with Stripe as our payment processor. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. Communal does not have access to see or store any credit card data as all transactions are sent directly to Stripe.