Member Directory Software
Help members network and connect with each other. Searchable directory with privacy controls syncs automatically with your database.
Members find each other instantly
Your online member directory includes powerful search and filter options. Members search by name, location, skills, or any custom field you define. No more emailing the office asking for contact information.
- Full-text search across all profile fields
- Filter by membership type, location, or custom tags
- Sort results by name, join date, or relevance
- Mobile-friendly search on any device
Members control their own visibility
Not every member wants the same level of exposure. Built-in privacy controls let members choose exactly what information appears in the directory. Some share everything, others prefer minimal profiles.
- Field-level privacy (hide email, phone, or address)
- Option to display first name only
- Complete opt-out from directory listing
- Admin can set organization-wide defaults
Public directory or members-only
Choose whether your member directory is visible to the public or restricted to logged-in members. Many associations use a public directory for SEO and recruitment, while others keep it private as an exclusive member benefit.
- Public directory helps with SEO and member recruitment
- Members-only directory as an exclusive benefit
- Hybrid: public names, private contact details
- Different access levels by membership tier
Directory synced with your membership database
Unlike standalone directory software, Communal's member directory is built into your membership system. When members join, they appear in the directory. When they lapse, they're removed. No manual sync or duplicate data entry.
- Auto-sync with membership status
- Single profile for directory and member portal
- No CSV exports or manual imports needed
- Works with digital cards, renewals, and events
Powering 500+ community organizations
Frequently asked questions
Member directory software helps organizations create and manage a searchable online directory of their members. It allows members to find and connect with each other using search filters like name, location, skills, or interests. The directory integrates with your membership database so it automatically updates when members join, renew, or leave.
Members can search by name, location, membership type, or any custom fields you've configured (like profession, skills, or interests). Results can be sorted and filtered to help members find exactly who they're looking for. The directory works on desktop and mobile devices.
Yes. Each member controls their own privacy settings. They can choose to hide specific fields like phone number or email, display only their first name, or opt out of the directory entirely. You can also set organization-wide defaults for new members.
It depends on your goals. A public directory helps with SEO (people searching for members find your site) and shows prospective members who belongs to your organization. A members-only directory serves as an exclusive benefit and protects member privacy. Many organizations use a hybrid approach: public names and businesses, but contact details visible only to logged-in members.
Communal's directory is fully integrated with your membership database. When someone joins, they're automatically added to the directory. When their membership lapses or is cancelled, they're automatically removed. There's no manual import/export or duplicate data entry required.
Yes. You can add any custom fields relevant to your organization—professional certifications, areas of expertise, languages spoken, committee involvement, or anything else. These fields become searchable filters in the directory, helping members find others with specific qualifications or interests.
Yes. The directory is fully responsive and works on smartphones and tablets. Members can search and browse the directory from any device, making it easy to look up contacts on the go or at events.
Yes. You can configure access levels so premium members see more detailed profiles or contact information than basic members. This is useful for creating tiered membership benefits where higher tiers get more networking value.
Members update their profile through the member portal. They log in, edit their information, and save. Changes appear in the directory immediately. This self-service approach reduces administrative work for your staff.
Member directories are used by associations, chambers of commerce, professional networks, community organizations, alumni groups, cultural clubs, and nonprofits. Any organization where members benefit from finding and connecting with each other can benefit from a searchable directory.
Your data is stored in a secure database that is not accessible to anyone. Users' credit card information is not stored on our platform. We utilize Stripe to process payments, learn more about how they store their data here.
You can! Our team is happy to help migrate data from an excel spreadsheet or an existing platform you utilize today. Contact us for more questions.
Communal directly deposits into your bank account. We do not hold any funds on our platform.
Yes, Communal is fully PCI-DSS compliant as we partner with Stripe as our payment processor. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. Communal does not have access to see or store any credit card data as all transactions are sent directly to Stripe.
Let's find the right fit for your organization
Book a friendly 30-minute chat. We'll learn about your organization and show you how Communal can help. No pressure, just honest answers.
Trusted by 500+ community organizations across North America