№ 01Community association
5 / 5
“Revenue from membership sales and renewals increased, and we save a significant amount of staff time and paperwork. The customer service is outstanding and the team at Communal continues to add helpful features.”
Membership Software for Nonprofits
Membership management software for nonprofits that run on dues and donations. Renewals, tax receipts, event registration, and volunteer hours sit on one record per person, so your staff stop reconciling three lists.
- Members renew online, with reminders sent before they lapse
- Tax receipts emailed when a gift comes in
- Dues, gifts, and volunteer hours on one record
Renewal reminders go out on their own
Sent before each membership lapses
What is non-profit membership software?
Non-profit membership software keeps members, donors, and volunteers in one system instead of a separate tool for each. A generic CRM stores contacts. Membership management software for nonprofits also takes the dues, sends the renewal reminder, issues the donation receipt, and records who showed up to volunteer.
The point is one record per person, so a supporter who gives at the fall appeal, signs up for the spring walk, and volunteers at the food bank is one name in your database, not three. If you are still deciding what your levels should be called, our membership level name ideas guide has supporter, patron, and household tiers taken from organizations already running them.
Serving adults 50 and over? See senior activity center software. Running a gallery, studio, or arts council? See arts council and gallery software. Running a club that is not a registered charity? See club membership software.
You're looking for a better way to...
Stop chasing renewals
Members renew in the portal or on auto-renew, and the reminder goes out before the membership lapses.
See a supporter's whole history
Dues, donations, event signups, and volunteer shifts on the same record, so you know who you are calling before you call.
Send tax receipts without the January pile
Receipts are emailed as each gift is recorded, numbered in order from a starting number you set.
Fill volunteer shifts
Post shifts, let supporters sign themselves up, and count the hours they put in.
Powering 500+ community organizations
What nonprofits run on Communal
Associations, alumni networks, faith communities, advocacy groups, and neighbourhood associations use the same six pieces, all tied to one member record.
Memberships and renewals
Supporter, household, and lifetime levels side by side, each with its own price and renewal reminder.
Donations and tax receipts
Take gifts online or record cash and cheques at the desk. Each gift gets a numbered receipt by email.
Volunteer shifts and hours
Post shifts, let supporters sign up, and total the hours by volunteer for any date range.
Event registration
Galas, walks, workshops, and AGMs take registrations and payments online, with capacity limits and waitlists.
Digital membership cards
Members add their card to Apple Wallet or Google Wallet, and it updates when they renew.
Numbers for the board
Active members by month, a daily report of what came in, and a transactions export your treasurer can open in a spreadsheet.
Memberships, donations, volunteers, and events are separate modules. See membership management, donor and volunteer management, program and event registration, and pricing.
Receipt emailed automatically
Annual appeal · $250.00 · Sep 12
Donation tax receipts sent when the gift is recorded
Each donation lands on the donor's record and issues its own receipt, so nobody is assembling receipts by hand in January. Canadian charities get CRA receipts; US 501(c)(3) organizations get IRS receipts.
- Receipt emailed automatically, numbered and dated
- Donor record shows every gift and membership payment
- Card, cash, and cheque gifts recorded the same way
- Gifts tagged by appeal, with a running total per campaign
Read more about donor and volunteer management.
One record per person
Member, donor, and volunteer history
One record holds their membership, giving, and hours
The same person is often a member, a donor, and a volunteer. Communal keeps all three on one profile instead of three lists that drift apart.
- Membership status, gifts, and shifts on one profile
- No copying between a donor CRM and a spreadsheet
- One search finds anyone your organization knows
- Staff see the history before they pick up the phone
Clocked in on arrival
Community Cleanup · Sep 19
Volunteer hours counted as they happen
Volunteers clock in and out when they arrive and leave, or a coordinator ticks them off the signup list with their hours. The totals are ready when a grant funder asks.
- Volunteers clock in and out of their shift
- Coordinators mark attendance and hours on the signup list
- Hours totalled by volunteer for any date range
- CSV export for grant applications and recognition
Read more about volunteer management software.
Card in Apple Wallet
Supporter · renews Jan 1
Members renew themselves and carry the card
Renewal happens in the member portal or on auto-renew, and the card lands in the wallet app on their phone.
- A reminder a set number of days before expiry
- Members update their own details in the portal
- Digital card in Apple Wallet or Google Wallet
- An optional email after a membership lapses
Read more about membership management.
Campaign at 80% of goal
Spring walk · $24,000.00 raised
Campaign goals and the numbers your board asks for
Walks, galas, and appeals each get a donation page with a goal and a progress bar. The money comes back out through the transactions export and the daily report.
- A progress bar against each campaign's goal
- Event registration and donations in the same system
- Transactions and attendance exports for the annual report
- Members and donors on the same list, not two
Event registration runs on program and event registration.
Nonprofits running memberships and donations on Communal
Case studies from organizations that moved their members, registrations, and renewals into one system.
500+ community organizations use Communal to run memberships, programs, and bookings.
Book a walkthrough and we will show you how your nonprofit could use the same workflows.
Book a DemoGuides for nonprofit teams
Deeper reads on membership databases, signup pages, tax receipts, donors, and volunteers.
Membership
Membership Software for Nonprofits
Honest guidance on choosing membership software: what matters, what's a waste of money, and how to avoid getting stuck with software you hate.
Read guide →MembershipFree Membership Database Software for Nonprofits
A practical guide to free membership database software: when free tools are enough, when they break down, and what to use as you grow.
Read guide →MembershipBest Nonprofit Membership Signup & Renewal Pages
A tactical guide to nonprofit membership signup and renewal pages: what to include, what to remove, and how to make joining or renewing easier.
Read guide →DonationsAutomatic Tax Receipts for Donations
How to stop generating tax receipts manually. What automatic receipts look like, CRA compliance requirements, and a setup that works.
Read guide →DonationsDonor Management Software for Nonprofits
What to look for in donor management software, what to ignore, and how to avoid the common mistakes we see organizations make.
Read guide →VolunteersBest Volunteer Management Software for Nonprofits (2026): Pricing Compared
10 volunteer management tools compared on price and fit: VolunteerHub, Bloomerang Volunteer, Galaxy Digital, Rosterfy, SignUpGenius, plus CRMs with volunteer modules and Communal.
Read guide →Questions about nonprofit membership software
Non-profit membership software manages a charity's or association's members, donors, and volunteers in one system. It takes dues and renewals, processes donations with tax receipts, registers people for events, and tracks volunteer shifts, all on one record per person.
At minimum: membership levels with online renewal and reminders, a member portal, donations with tax receipts, and a way to export your data. If you run events or rely on volunteers, check that registration and shift signups live on the same member record rather than in a separate tool.
Yes. When a donation is recorded, Communal generates a numbered receipt with your registration number, logo, and signature and emails it to the donor. Canadian receipts follow CRA requirements for straightforward gifts, and US receipts are written for 501(c)(3) organizations. For CRA receipts, Canadian data residency, and French for members, see membership management software in Canada.
Yes. Charities with dues-paying members or supporter levels run memberships, donations, events, and volunteers on Communal. Donation receipts include your EIN and the 501(c)(3) statement, and a member's dues, gifts, and volunteer hours sit on the same record.
Yes. Associations, chambers, and trade groups run tiered dues, renewal reminders, online payment, invoices, and events on Communal. Groups with regional branches can run them as chapters, each with its own members and bank account.
Yes. Every donation, membership payment, and event registration is kept on the contact's record. You can filter donations by campaign, tag, and date and see the running total.
Volunteers clock in and out of their shift, or a coordinator marks them attended on the signup list and enters the hours. Hours can be totalled by volunteer for any date range and exported to CSV, which is what most grant applications ask for.
Yes. Members sign in to a portal where they update their contact details, renew, register for events, and see their donations with a receipt for each one.
Yes. Communal starts at $75/month for up to 250 members, and that includes donations and volunteer tracking. Events are part of the Programs & events add-on (+$50/month). View our pricing page for full details.
Yes. Organizations move to Communal from Wild Apricot, Bloomerang, Little Green Light, and spreadsheets. Our team handles the export and import, and your member and donor history comes with you.
Yes. Card payments are processed by Stripe, which is PCI-DSS compliant, and card numbers are never stored on Communal's servers. Data is encrypted in transit and at rest.
Yes. Nonprofit centers serving adults 50 and over run memberships, program registration, attendance, volunteers, and donations on Communal. See senior activity center software for details.
Yes. Arts nonprofits run artist and supporter memberships, class and camp registration, calls for artists with image uploads, studio rentals, and donations with tax receipts on one member record. See arts council and gallery software for details.
Verified reviews
From teams who stopped taping tools together.
Community associations, rec centers, and member-based nonprofits across North America moved to Communal when their spreadsheet, booking calendar, and payment system stopped keeping up.
№ 02Switched providers
5 / 5
“My experience with the software and the team has been overwhelmingly positive. We switched from another provider and the difference was night-and-day!”
№ 03One application
5 / 5
“We are finally able to communicate with our members, run booking software and a program payment platform all in one application. The cost to our Community is very reasonable and the team is fantastic to work with.”
See it on your workflows
Bring us your messiest workflow. We'll walk it with you.
How the hall gets booked, how program pricing works, how you chase renewals. No canned tour. We walk Communal through your real process so you can see the fit before you decide.
- 30 min · real workflows
- Live in 24 h
No canned tour · No sales script