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How the hall gets booked, how program pricing works, how you chase renewals. No canned tour. We walk Communal through your real process so you can see the fit before you decide.
Region Specific Memberships
Region-specific memberships for organizations that serve a defined area. Draw your boundary on a map and tie a plan to it. Communal checks each address, and only people who live inside the line can see and buy that plan. A community league might call it a voting membership; others just call it the resident rate.
Geographic membership verification without the address lookups
Set the boundary once and let each sign-up check itself.
Boundaries drawn on a map
Click around your area on Google Maps to mark which addresses qualify for a plan.
Checked when they sign up
Each address is matched against your boundaries when the member views plans, so staff do not look anything up.
Name plans your way
Resident and non-resident, or voting and associate. You name the plans to match your bylaws.
More than one zone
Draw several boundaries and tie each one to a different membership plan.
Right plan by address
Resident plans only show inside the line
Resident membership plans that only residents can buy
Many community associations and HOAs check addresses by hand to decide who can hold a resident membership, and for some that decides who votes at the AGM. In Communal you tie a plan to a boundary instead. Only people whose address falls inside it can see and buy that plan, and everyone else sees the plans you leave open.
- Address collected with autocomplete when members create an account
- Boundary plans only appear for addresses inside the boundary
- No manual address checking required
- Optionally hide your non-resident plan from people inside the boundary
Boundary drawn
Drag the points to match your streets
Draw your membership boundary on a map
Trace your community's boundary on Google Maps. Start with one neighborhood, or draw several zones and tie each one to its own membership plan and price.
- Point-and-click boundary drawing on Google Maps
- Multiple zones, each tied to its own plans
- Name each boundary so staff can tell zones apart
- Update boundaries anytime as your community grows
Resident price shown
No address checks by staff
Members see the right plan and price for their address
Members enter their address when they create an account, and the membership page only shows the plans that address qualifies for. Residents see your resident plan and price. People outside the boundary see the plans you have left open to everyone, so nobody buys the wrong one and asks for a refund.
- Address autocomplete for fast entry
- Instant boundary check and pricing display
- A clear message if no plans are available for their address
- Leave a plan off any boundary to offer it to anyone
Powering 500+ community organizations
Frequently asked questions
Go to Settings, open Boundaries, and draw on the map. Click points around your area to make the shape, then drag them to fine-tune it. Choose that boundary as the Associated Boundary on any membership plan. You can create more than one boundary for different plans.
They only see plans that are not tied to a boundary, such as an associate or non-resident plan. If every plan is tied to a boundary, they see a message explaining that their address is outside your organization's boundary. Which plans to restrict is up to you and your bylaws.
Yes. Members update their address from their portal, and the boundary check runs against the new address, so the plans they can buy reflect where they live now. Existing memberships are not switched automatically; staff decide whether to move a member to a different plan.
Yes. Create a boundary for each neighborhood and tie each one to its own plan. Zone A residents might see a full voting membership at one price, while Zone B residents see an associate membership at another.
Communal uses Google Maps to locate each address and match it against your boundaries. Address autocomplete steers members toward a real, standardized address, which is what makes the match reliable.
Yes. The member export includes each member's address, current membership plan and active status. Because each boundary is tied to a plan, the plan column shows who holds a resident membership, which is handy before an AGM or when checking against your governing documents.
Your data is stored in a secure database that is not accessible to anyone. Users' credit card information is not stored on our platform. We utilize Stripe to process payments, learn more about how they store their data here.
You can! Our team is happy to help migrate data from an excel spreadsheet or an existing platform you utilize today. Contact us for more questions.
Communal directly deposits into your bank account. We do not hold any funds on our platform.
Yes, Communal is fully PCI-DSS compliant as we partner with Stripe as our payment processor. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. Communal does not have access to see or store any credit card data as all transactions are sent directly to Stripe.