Membership Platform$75
Total $75/mo
No contracts · Cancel anytime
Built for every size of community organization.
Membership at the center. Add a powerful programs platform and facility booking platform when you’re ready. Pricing follows active members, not seat counts.
Platform · Foundation Always included
Membership Platform
- Apple/Google Wallet passes
- Automated renewals
- Custom member fields
- Family & household memberships
Also included
$75/mo
Base price · scales with members
For classes & events
Programs & Events
- Online registration & payments
- Waitlists & capacity
- Member-only pricing, auto-applied
- Custom forms, file uploads & waivers at signup
- Attendance, drop-ins & instructor rosters
Run unlimited programs & events. No caps, no per-seat fees.
Perfect for
Rec programsKids campsFitness & yoga
+$50 /mo
Click card to add
For spaces & rentals
Facilities & Bookings
- Instant or staff-approved booking, per bookable space
- Easily issue invoices and capture deposits on every rental
- iCal feeds for Google & Apple Calendar
- Leagues, seasons & recurring time blocks
- Member vs public pricing
Perfect for
Rec centersCommunity hallsArenas & rinks
Spaces
Up to 2
+$50 /moto $400+
Click card to add
Active members
Anyone with a current, paid-up membership. Lapsed or cancelled members don't count.
Quote shown for 250 active members.
A card-processing application fee applies, often 2%, per your agreement.
Book a demo
Already trusted by 500+ community orgs
Point of sale · At the front desk
Included in every plan Sell memberships and take payment. Cards delivered, reports synced, all in one system.
Every Communal plan includes POS software, even Membership-only. The card reader is the only thing you pay extra for. Get a sleek touchscreen reader that works on Wi-Fi or cellular* for $300 USD outright, or rent for $50/month. Accepts Interac, credit, tap, Apple Pay, and Google Pay.
*Cellular available as an add-on, so you can take payment even when Wi-Fi is down.
Three platforms in every plan
Always included
Three platforms, one database. Members, volunteers, and donors on the same record.
Member CRM
Every member, end to end.
Sign-ups, renewals, profiles, digital cards, branded portal.
- Digital member cards (Apple/Google Wallet)
- Automated renewals & reminders
- Member profiles & custom segments
- Branded signup & self-serve portal
- Email campaigns & announcements
Volunteer management
Every shift, on one list.
Shifts, hours, and rewards on the same member list as the CRM.
- Self-serve shift sign-ups
- Automatic hour tracking
- Volunteer discounts on programs
- Automatic shift reminders
- Role-based shift access
Donor CRM
Every gift, receipted.
Donations, receipts, and giving history on every member record.
- Automatic tax receipts
- Donor-covers-fees at checkout
- Giving history on every profile
- Branded campaign & pledge pages
One member databaseOne loginOne bill
Add-ons · Optional
Full platforms that sit on the same member database. Add one when you grow into it.
Programs & events
+$50 / mo Powerful program management.
Classes, camps, and workshops: registration, waitlists, member rates, attendance, and payouts.
- Online registration & waitlists
- Member rates applied automatically
- Custom questions, file uploads & waivers per signup
- Attendance tracking & instructor rosters
Facilities & bookings
from +$50 / mo Powerful facility operations platform.
Rooms, courts, halls, and rinks: multi-space booking, leagues, deposits, agreements, and iCal feeds for Google & Apple Calendar.
- Instant or staff approval, per space, your policy
- Easily issue invoices & capture deposits
- Leagues, seasons & recurring holds
- iCal feeds for Google & Apple Calendar
No contracts · Prorated billing
Networks & enterprise
Federation, multi-chapter, or custom workflow? We'll scope it with you.
Powering EFCL, a 163-league federation across Edmonton. Each chapter or instance can connect its own payment account and deposit into its own bank account, while the parent organization keeps centralized visibility. Custom integrations and dedicated onboarding available.
Also included
Everything else you need, built in.
Invoicing, forms, waivers, and notifications. Capabilities most platforms sell as add-ons. Here, they just come with the software.
Issue an invoice for anything
Program fees, sponsorships, damage deposits, one-off grants. Issue a numbered invoice to anyone, anytime. Stripe-enabled, attached to a member record or standalone.
Build any form you need
A drag-and-drop form builder with conditional logic and no coding. Use it on membership applications, program registrations, facility requests, or any one-off data ask.
Capture waiver acknowledgements
Waivers, policy confirmations, and photo-release consent, captured during program registration and membership purchase, attached to the member record.
Email newsletters and targeted blasts
Email your whole membership, or a specific group. Target by program, membership status, volunteer activity, donor history, or any custom segment you define.
Before you book a demo
The six questions everyone asks first.
Quick answers to what usually stops folks from hitting "Book a demo." Longer details live in the FAQ below.
- 01What if we grow?
- Your per-member rate drops as you scale. Big orgs pay less per head than small ones. Growth doesn't punish you.
- 02What if we need to leave?
- No contracts, ever. Billing is prorated. Stop any module any time and only pay for what you used.
- 03Is support included?
- Yes. Unlimited training, email, and screen-share with real humans. No tiered support plans, no paywall.
- 04Do you migrate our data?
- Yes, free. We move your members, renewals, history, and donations off your current system before you launch.
- 05Can I start small?
- Membership-only is a complete plan. Add Programs or Facilities later. No replatforming, no reimporting.
- 06What about payment processing?
- The application fee on card transactions is set in your agreement, often 2%. No monthly minimums, no surprise fees. Weekly deposits straight to your account.
Ready to see it?
Book a 30-minute demo, walked through your actual workflows.
We'll map memberships, programs, and facilities onto your org and give you an honest read on whether Communal fits.
- Walkthrough tailored to memberships, programs, and facilities your way
- Free data migration from your current system, scoped on the call
- Typically <24h onboarding once you're ready to launch
Book a demo
No credit card · No sales pressure
Frequently asked questions
Yes. Rec centers, arenas, and community halls typically run on Membership + Facilities from day one, with Programs added as they expand classes and camps. All three are full platforms; there's no order of operations beyond starting with the Membership base so every booking is tied to a real member record.
Start with just the Membership Platform. It's a complete member CRM: sign-ups, renewals, digital cards, branded portal, plus volunteers and donors. Add Programs when you start running classes. Add Facilities when you start booking spaces. Each is a full product in its own right.
Yes. Shift scheduling, hour tracking, donation checkout prompts, and tax receipts are all part of the Membership Platform. No add-on required.
Yes. Toggle Programs or Facilities on or off any time. We prorate the difference on your next invoice.
Yes. For federations, chapters, and multi-instance networks, each chapter or instance can connect its own payment account and deposit payouts into its own bank account. The parent organization keeps centralized visibility without forcing every chapter through one shared account.
Active members are individuals with current, valid memberships. Expired or cancelled memberships don't count toward your total.
Your data is stored in a secure database that is not accessible to anyone. Users' credit card information is not stored on our platform. We utilize Stripe to process payments, learn more about how they store their data here.
You can! Our team is happy to help migrate data from an excel spreadsheet or an existing platform you utilize today. Contact us for more questions.
Communal directly deposits into your bank account. We do not hold any funds on our platform.
Yes, Communal is fully PCI-DSS compliant as we partner with Stripe as our payment processor. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. Communal does not have access to see or store any credit card data as all transactions are sent directly to Stripe.
Verified reviews
From teams who stopped taping tools together.
Community associations, rec centers, and member-based nonprofits across North America moved to Communal when their spreadsheet, booking calendar, and payment system stopped keeping up.
№ 01Community association
5 / 5
“Revenue from membership sales and renewals increased, and we save a significant amount of staff time and paperwork. The customer service is outstanding and the team at Communal continues to add helpful features.”
№ 02Switched providers
5 / 5
“My experience with the software and the team has been overwhelmingly positive. We switched from another provider and the difference was night-and-day!”
№ 03One application
5 / 5
“We are finally able to communicate with our members, run booking software and a program payment platform all in one application. The cost to our Community is very reasonable and the team is fantastic to work with.”