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Team
Wade Jacques
Co-FounderWade co-founded Communal and leads client services, sales, and onboarding. If you book a demo or need help getting set up, you're probably talking to Wade.
About us
Software built for and by your peers.
Communal exists for the organizations that hold communities together: associations, non-profits, clubs, cultural centres, and camps. The same groups that run on passion, volunteers, and careful budgets.
From Calgary to hundreds of organizations across North America and the UK, we’ve developed this platform in collaboration with the people who use it. Your feedback informs what we ship, what we fix, and what we prioritize next. You’ll still reach real humans when you need help, not a faceless queue.
People
Meet the team behind Communal.
They build the product, run onboarding, and answer support, and they carry what we hear from organizations like yours into roadmap and design conversations every week.
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Team
Matt Elliott
Co-FounderMatt co-founded Communal and leads product and engineering. He writes the code, shapes the roadmap, and still jumps into customer conversations when a gnarly problem comes up.
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Team
MacKenna Posey
Client Services SpecialistMacKenna came to Communal from inside the non-profit sector and spends her days helping customers get more out of the platform, from onboarding calls to the trickiest support questions.
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Team
Devon McClure
Software DeveloperDevon is a full-stack developer who loves digging into gnarly technical challenges. She's the reason the platform keeps getting faster, smarter, and more reliable release after release.
Difference
Why organizations stick with us.
What organizations tell us matters, including how that shows up in the product, support, and long-term partnership.
- 01Developed alongside hundreds of orgs
- We prioritize what community associations, non-profits, and member-driven groups actually do, not a generic enterprise spec sheet. Your real workflows inform what we build.
- 02Feedback that reaches the roadmap
- When you share what’s working or what’s stuck, it gets to people who can act on it. Support, product, and engineering stay in the same conversation as the organizations we serve.
- 03Built for community budgets
- Every feature is aimed at volunteer boards, part-time staff, and real-world budgets, not Fortune 500 IT departments.
- 04Migration included
- We’ll move your data from Wild Apricot, Bloomerang, Little Green Light, spreadsheets, or wherever you’re stuck, at no extra cost.
We’re in this for the long haul with community organizations. Your feedback helps us get it right, release after release. That partnership is the point.
Verified reviews
From teams who stopped taping tools together.
Community associations, rec centers, and member-based nonprofits across North America moved to Communal when their spreadsheet, booking calendar, and payment system stopped keeping up.
№ 01Community association
5 / 5
“Revenue from membership sales and renewals increased, and we save a significant amount of staff time and paperwork. The customer service is outstanding and the team at Communal continues to add helpful features.”
№ 02Switched providers
5 / 5
“My experience with the software and the team has been overwhelmingly positive. We switched from another provider and the difference was night-and-day!”
№ 03One application
5 / 5
“We are finally able to communicate with our members, run booking software and a program payment platform all in one application. The cost to our Community is very reasonable and the team is fantastic to work with.”
See it on your workflows
Bring us your messiest workflow — we'll walk it with you.
How the hall gets booked, how program pricing works, how you chase renewals. No canned tour. We walk Communal through your real process so you can see the fit before you decide.
- 30 min · real workflows
- Free migration
- Live in 24 h
Book a demo
No canned tour · No sales script