№ 01Community association
5 / 5
“Revenue from membership sales and renewals increased, and we save a significant amount of staff time and paperwork. The customer service is outstanding and the team at Communal continues to add helpful features.”
Community Association Software
Community association software for the volunteer board that runs the memberships, the AGM, the summer social and sometimes the hall. Households join and renew online, and the records stay put when the board changes.
- Households join, renew and pay online, and each payment lands on the member record
- Board members come and go; the records, history and settings stay
- Add event registration or hall bookings when your association needs them
Households join online
Every renewal lands on the board's list
What is community association software?
Community association software runs the work a volunteer board actually carries: household and individual memberships, dues paid online, renewal reminders that go out on their own, registrations for the annual meeting and the socials, and the records that have to survive the next election. Some associations also rent a hall, so bookings sit alongside the rest rather than in a separate tool.
Managing a building with a front desk, a gym, and a full rental calendar? See community center management software. A US neighborhood group collecting voluntary dues? See membership software for neighborhood associations. A Canadian community league or residents' association that keeps voting memberships to people inside its boundary? See resident and neighbourhood association software.
What changes for your board
One member list
The membership director, the social committee and the treasurer stop keeping their own copies. Everyone works from the same records.
Easier board handoffs
When a new treasurer takes over after the AGM, you add their login and remove the old one. Nothing gets emailed around.
Renewals without the chasing
Members renew and pay online after a reminder email, instead of mailing a check and waiting for someone to update the list.
Hall bookings if you need them
If you rent out a hall or meeting room, requests come in online and you approve them from a list. If you don't, you never pay for it.
Powering 500+ community organizations
Community association management software built around the board
Dues, event registrations, volunteer shifts and hall bookings all land on the same member record, so the treasurer works from one transaction list instead of five exports.
Memberships, dues, and renewals
Sell household, individual and senior memberships and take dues by card. A reminder email goes out a set number of days before each membership expires, and members can switch on auto-renew.
AGM and event registration
Open registration for the AGM, the socials and any classes, with a capacity limit, your own form questions, and a member price and a guest price on each event.
Board continuity
Member records, payments and settings belong to the association, not to whoever built the spreadsheet. A new board member gets a login and the full history on day one.
Payments and reporting
Dues, registrations and bookings show up on one transaction list, and the Active Memberships report tells you who is current before the annual meeting.
Volunteer shifts
Post shifts for the pancake breakfast, the clean-up or the rink flood. People sign up online and clock in and out, so you know who helped and for how long.
Hall and room bookings, if you rent space
Take booking requests for the hall or meeting room, approve them from one list, and invoice with a deposit line. It is a separate module, so you only add it if you rent space. See facility rental software.
Bookings and events are separate modules, so you only pay for what your association uses. See facility rental software, program and event registration, and pricing.
Renewals chase themselves
Reminder sent before the lapse date
Renewals that run without someone chasing them
Dues, reminders and auto-renewals sit on the same member record your board already works from.
- Household and individual plans on one renewal list
- Reminder email a set number of days before expiry
- Auto-renew for the members who want it
- Every payment lands on the member record
AGM registration open
Members pay the member rate
AGMs and socials people register for online
The annual meeting, the summer social and the winter dinner each get a registration page. Members see their price once they sign in.
- Member pricing applied at checkout automatically
- Capacity limits and your own questions per event
- Signup list you can export for the sign-in table
- Non-members pay the guest price you set
Full, with a waitlist
First in line already offered the spot
When an event fills, the waitlist takes over
A full event keeps collecting names. With Priority Waitlist switched on, the first person in line is told about an open spot before anyone else.
- Spots close on their own at capacity
- Priority Waitlist notifies people in join order
- Paid and unpaid marked on every signup
- Nobody holds a seat by email
Read more about program and event registration.
Three hall requests, one queue
Approve or decline from one list
Hall rentals, if your association has a hall
Plenty of associations only run memberships and events. If you also rent the hall, every request arrives in one queue with the renter's answers to your booking form.
- Requests arrive with the space, date, and purpose
- Your booking form asks your rental questions
- Deposit line on the invoice, paid online
- Past bookings stay on the calendar for the next board
Read more about facility rental software.
Board changes, records stay
New treasurer sees every past payment
Records that outlast the current treasurer
Volunteer boards turn over every year or two. The member list, the payment history and the settings stay where they are.
- Finance, Membership and Reporting manager roles
- Remove an old login without losing the records
- Past events, dues, and renewals stay searchable
- New board members start with the full history
See how community associations use Communal
Community associations and leagues that moved memberships, registrations and bookings off spreadsheets and onto one member list.
Programs & Events
How North Glenmore Park Doubled Summer Camp Capacity
North Glenmore Park Community Association
2XCamp capacity increase
Read Case Study →
Facility Rentals
How Hawkwood Increased Revenue with Unified Management
Hawkwood Community Association
IncreasedMembership revenue
Read Case Study →
Programs & Events
How Tuscany Reduced Soccer Registration Workload by 500%
Tuscany Community Association
5-6XWorkload reduction
Read Case Study →500+ community organizations use Communal to run memberships, events, payments, and bookings.
Book a walkthrough and bring your membership types and fee schedule. We'll show you how they would look in Communal.
Book a DemoGuides for community associations and member-based organizations
Reading for board members: renewal emails, keeping members between renewals, volunteer scheduling and how to compare membership software.
Membership
Membership Renewal Email Templates
Practical renewal email examples and timing ideas for associations that need more renewals without more manual chasing.
Read guide →OperationsHow to Automate Membership Renewals
What to automate, what to keep human, and how to cut renewal admin for volunteer-run organizations.
Read guide →RetentionMembership Retention Strategies
Ways associations and member-based organizations can keep people engaged between renewals, events, and programs.
Read guide →Buying guideMembership Software for Nonprofits
How to compare membership tools when your organization needs more than a donor CRM but less than enterprise software.
Read guide →VolunteersVolunteer Scheduling Software
What helps volunteer-run organizations coordinate shifts and responsibilities without a tangle of email threads.
Read guide →EngagementVolunteer Rewards Programs
Ideas for recognizing contributors and connecting volunteer effort back to community participation.
Read guide →Frequently asked questions about community association software
Community association software keeps an association's members, dues, renewals and event registrations in one system that the whole board can use. In Communal, households join and pay online, renewal reminders go out on their own, and the records stay with the association when board members change.
Not in the usual sense. Communal is built for associations people choose to join, such as community associations, community leagues and neighborhood groups. It has no HOA tools like violation tracking or architectural review requests, so a homeowners association that needs those should look at HOA-specific software.
Community association software starts with memberships and the board. Community center software starts with the building: room calendars, rentals and a front desk. If your organization runs a busy facility, see community center management software.
Yes. Members pay dues, renewals and event registrations by card through Stripe, and each payment is recorded on the member's record, so nobody has to match mailed checks to a spreadsheet.
Nothing moves. Member records, payment history and settings stay in Communal. You give the new board members a login with the manager roles they need and remove access for the people who left.
Yes, to buy a membership. It is a one-time step, and after that members renew, register for events and update their details without typing everything in again. Events can also take guest registrations from people who have not joined.
Yes. Events use the same member records as memberships, so a member sees the member price at checkout without showing a card. Event registration is the Programs & events add-on.
Yes. Each space can take instant bookings or requests that you approve, and rates can differ by membership type. Facility booking is a separate module, so associations without a hall don't pay for it.
Yes, it is the same product. US neighborhood groups that mostly collect voluntary dues will find more detail in membership software for neighborhood associations. Canadian community leagues and residents' associations that limit memberships to people inside a boundary should read resident and neighbourhood association software.
From teams who stopped taping tools together.
Community associations, rec centers, and member-based nonprofits across North America moved to Communal when their spreadsheet, booking calendar, and payment system stopped keeping up.
№ 02Switched providers
5 / 5
“My experience with the software and the team has been overwhelmingly positive. We switched from another provider and the difference was night-and-day!”
№ 03One application
5 / 5
“We are finally able to communicate with our members, run booking software and a program payment platform all in one application. The cost to our Community is very reasonable and the team is fantastic to work with.”
Bring us your messiest workflow. We'll walk it with you.
How the hall gets booked, how program pricing works, how you chase renewals. No canned tour. We walk Communal through your real process so you can see the fit before you decide.
- 30 min · real workflows
- Live in 24 h
No canned tour · No sales script