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Automatic Tax Receipt Donation Software
Tax receipt software for registered charities and 501(c)(3) nonprofits. When a donation is paid, Communal creates the receipt, numbers it, and emails it to the donor, so nobody is copying addresses into a template in January.
Receipt issued
Emailed the moment the gift clears
A tax receipt emailed for every donation
Receipting by hand means opening the template, copying the donor's address, finding the next number, and saving a PDF, once per gift. Communal does it when the payment clears. Canadian charities get an official donation receipt for income tax purposes with the fields the CRA asks for. US organizations get a tax deductible donation receipt with your EIN and the no goods or services statement.
- Receipt created and emailed when the donation is paid
- Numbers run in order from a starting number you set
- Your logo and an authorized signature on every receipt
- Receipts turned on or off for each campaign
Fees covered
One tick box at checkout
Donors can cover the processing fee
Card fees come out of every gift unless somebody pays them. The donation page asks donors whether they want to cover the fee so your organization receives 100% of the gift. The ones who tick the box pay the fee on top.
- One checkbox on the donation page
- The fee added to the donor's charge, not taken from your gift
- The fee shown as its own line on the donor's payment receipt
Self-serve receipts
No tax-season phone calls
Donors download their own receipts
When donors go looking for last year's receipt, they can sign in, open their donations, and download each receipt themselves. You can still resend or download any receipt from the donation record, and cash and cheque gifts you record get receipted too.
- Past donations and receipts in the member portal
- Resend or download a receipt from the donation record
- Cash and cheque gifts receipted like online ones
- Generate a receipt without emailing it, for gifts you answer by post
Powering 500+ community organizations
Frequently asked questions
As soon as the donation is paid. Communal creates the receipt, gives it the next receipt number, and emails it to the donor. It carries your registration number or EIN, the donor's name and address, the amount, and the date.
Yes, for straightforward gifts. The Canadian receipt is titled "Official donation receipt for income tax purposes" and shows the receipt number, the date and place issued, your charitable registration number, the donor's name and address, the amount and eligible amount, an authorized signature, and the CRA web address. There is no field for an advantage, such as the dinner included in a gala ticket, so receipt split gifts like that by hand. Canadian charities can read more on the Canadian membership software page.
Yes, for US 501(c)(3) organizations. When your organization takes donations in US dollars, the receipt shows your EIN, your 501(c)(3) status, and a statement that no goods or services were provided in exchange for the gift. That wording is fixed, so if your organization is not a 501(c)(3), talk to us before you turn receipts on.
Your logo and your authorized signature go on every receipt. The layout and wording are fixed, which keeps the required fields in place and in order.
Donors see a checkbox at checkout to cover the card processing fee. If they tick it, the fee is added to their charge, so your organization receives the full amount they meant to give. The fee is listed as its own line on their payment receipt.
Yes. Donors sign in to the member portal, open their donations, and download the receipt for any gift. It saves the March emails asking for a copy.
Record the gift in Communal with the payment method, cheque number, and date received, and leave the receipt switched on. From the donation record you can email the receipt or generate it without sending, then print it for the mail.
Your data is stored in a secure database that is not accessible to anyone. Users' credit card information is not stored on our platform. We utilize Stripe to process payments, learn more about how they store their data here.
You can! Our team is happy to help migrate data from an excel spreadsheet or an existing platform you utilize today. Contact us for more questions.
Communal directly deposits into your bank account. We do not hold any funds on our platform.
Yes, Communal is fully PCI-DSS compliant as we partner with Stripe as our payment processor. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. Communal does not have access to see or store any credit card data as all transactions are sent directly to Stripe.