Bring us your messiest workflow. We'll walk it with you.
How the hall gets booked, how program pricing works, how you chase renewals. No canned tour. We walk Communal through your real process so you can see the fit before you decide.
Digital Membership Cards
Every member gets a digital membership card for Apple Wallet or Google Wallet, emailed the day they join or renew. Staff scan the QR code for membership check-in and see right away whether the membership is active. Want to see one first? Design a sample in our free digital membership card creator .
A digital membership card app your members already have
Apple Wallet and Google Wallet come with the phone, so there is nothing new for members to install.
Apple and Google Wallet
One tap adds the card to the phone's wallet, where it opens without a password.
Emailed automatically
A card goes out by email when someone joins or renews. Staff can resend one from the members list.
QR code check-in
Scan the code to see active or inactive status, membership type and end date.
Updates on renewal
The new end date appears on the card after a renewal, with nothing for the member to do.
In their wallet
No plastic to print, mail, or replace
Members carry their card on their phone
Plastic cards mean ordering stock, printing names, mailing envelopes and reprinting whenever someone renews or loses theirs. A digital membership card sits in Apple Wallet or Google Wallet next to boarding passes and coffee cards, and sending one costs nothing.
- Added to the wallet in one tap from the email or portal
- No app for members to download
- Card updates after a renewal or a profile change
- New phone? Members re-add the card from their portal
Checked in
Status confirmed at the door
QR code membership cards for check-in at the door
Every card carries a QR code. Point any phone camera at it and the member's record opens with their name, active or inactive status, membership type and end date. At a front desk, a barcode scanner on the Scan In/Out screen reads the same code and logs the visit.
- QR code on every digital card
- Works with any phone camera
- Shows active or inactive at a glance
- Scan In/Out keeps a timed log of visits
Your card, your brand
Drag fields onto your own design
Put your logo and colors on the card
Upload a background image with your logo, set your colors, then drag fields like member name, membership type and expiration date to where you want them. The preview shows what members will see before you publish.
- Your own background image and colors
- Drag fields into place
- Member name, ID, type and custom profile fields
- Preview before publishing
Powering 500+ community organizations
Frequently asked questions
Communal emails the card automatically when a member signs up or renews, with buttons to add it to Apple Wallet or Google Wallet. Staff can also send a card to any active member from the members list, and members can add it to their wallet from the member portal at any time.
No. The card goes into Apple Wallet on an iPhone or Google Wallet on Android, which are already on the phone. Members tap the wallet button in their email or member portal and the card is added.
Scan the QR code on the card with any phone camera. It opens the member's record, showing whether they are active or inactive and which membership they hold. At a front desk, a barcode scanner on the Scan In/Out screen reads the same code and logs the member in or out.
On renewal, the card in Apple Wallet or Google Wallet updates to the new expiration date on its own. It also updates when the end date or the member's profile changes. If a membership expires, scanning the QR code shows the member as inactive, so staff are not relying on the date printed on the card.
Yes. In the card designer you upload a background image or logo, choose colors, and drag fields such as member name, membership type and expiration date into position. A preview shows the finished card before members see it.
Yes. Each family member with their own login can add a card with their name on it, and a card can also list everyone on the membership. Scanning a family member's card shows the primary member and the shared membership.
Yes. Once an imported member has an active membership in Communal, staff can send them a card from the members list, or the member can add it to their wallet from the portal.
You choose. Most organizations show the member name, membership type, member ID and expiration date alongside their logo. You can also add any custom profile field you track in Communal, such as a locker number or volunteer status.
Your data is stored in a secure database that is not accessible to anyone. Users' credit card information is not stored on our platform. We utilize Stripe to process payments, learn more about how they store their data here.
You can! Our team is happy to help migrate data from an excel spreadsheet or an existing platform you utilize today. Contact us for more questions.
Communal directly deposits into your bank account. We do not hold any funds on our platform.
Yes, Communal is fully PCI-DSS compliant as we partner with Stripe as our payment processor. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. Communal does not have access to see or store any credit card data as all transactions are sent directly to Stripe.