Facility Rental Software for Community Centers
Automate facility bookings, digital rental agreements, and payment tracking—all in one platform.
Custom online rental agreement forms
Streamline your rental process with Communal's facility rental software by capturing digital consent for terms and conditions. Say goodbye to paper forms and reduce unnecessary communication with renters.
- Digital consent capture
- Custom terms and conditions
- Paperless process
- Automated communications
Streamlined invoice creation and damage deposit tracking
Create and send invoices to your renters with ease. Track damage deposits and automatically refund them when the rental is complete.
- Automated invoicing
- Damage deposit tracking
- Automatic refunds
- Payment history
Track the status of every booking
Keep track of every facility booking with our comprehensive booking state system. From initial request to completion, easily monitor the status of rentals through their entire lifecycle. Perfect for managing approvals, payments, and post-rental inspections.
- Multiple booking states
- Status change tracking
- Automated state transitions
- Custom state workflows
Powering 500+ community organizations
Frequently asked questions
Renters can view your facility calendar online and submit booking requests directly through your website. They'll see real-time availability, select their preferred date and time, complete your custom rental form, and submit their request for approval.
Yes! You can configure your facilities to require staff approval before bookings are confirmed. Review requests, check for conflicts, and approve or decline with a single click. Renters are automatically notified of the decision.
Collect damage deposits as part of the booking process. Deposits are held separately and can be automatically refunded after a successful rental, or retained if there are damages. You can set different deposit amounts for different facility types.
Absolutely! Set member-exclusive pricing so your members get discounted rental rates. Communal automatically detects membership status and applies the correct pricing when renters book.
Set up recurring bookings for regular renters like sports leagues, classes, or weekly events. Create a recurring schedule and Communal automatically reserves those time slots. You can manage the entire series or modify individual occurrences as needed.
Yes! Create custom rental agreements that renters must sign as part of the booking process. Digital signatures are captured and stored with the booking record, eliminating paper forms and ensuring you have documentation for every rental.
Your data is stored in a secure database that is not accessible to anyone. Users' credit card information is not stored on our platform. We utilize Stripe to process payments, learn more about how they store their data here.
You can! Our team is happy to help migrate data from an excel spreadsheet or an existing platform you utilize today. Contact us for more questions.
At Communal, we offer a competitive service fee of up to 2% per transaction, which can decrease with higher transaction volumes. This approach allows us to keep your subscription costs low while maintaining the exceptional quality of service you expect.
Communal directly deposits into your bank account. We do not hold any funds on our platform.
Yes, Communal is fully PCI-DSS compliant as we partner with Stripe as our payment processor. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. Communal does not have access to see or store any credit card data as all transactions are sent directly to Stripe.
See It In Action
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