Volunteer Management Software That Saves Time and Boosts Engagement
Schedule shifts, track hours, communicate with volunteers, and reward service, all in one system.
- Self-serve volunteer portal for shift sign-ups
- Automatic hour tracking and reporting
- Built-in volunteer discounts and rewards
Powering 500+ community organizations
End Volunteer Management Headaches
Stop wasting hours on spreadsheets, email coordination, and manual tracking.
End Scheduling Chaos
Stop juggling spreadsheets and emails to coordinate volunteer shifts. Centralized shift management with self-serve sign-ups.
Automate Hour Tracking
End the tedious process of manually logging volunteer hours. Digital tracking with automatic reports.
Streamline Communication
Automated shift reminders and volunteer messaging. No more chasing volunteers with phone calls.
Simplify Volunteer Rewards
Auto-apply discounts based on volunteer hours. No more manually calculating and tracking rewards.
Volunteer Scheduling & Shift Management Made Simple
Community organizations use Communal to organize volunteer opportunities with flexible scheduling options. Volunteers browse available shifts and sign up with a single click. No more back-and-forth emails or phone calls.
- Create volunteer shifts with dates, times, and capacity limits
- Volunteers self-serve sign up through their portal
- Filter shifts by date, location, or role
- Automated confirmation emails with shift details
Volunteer Hour Tracking & Reporting
Nonprofits and community organizations use Communal's volunteer hour tracking to replace paper logs and spreadsheets. Volunteers log their own hours, administrators review and approve, and the system generates reports automatically.
- Volunteers log hours directly in the system
- Administrator review and approval workflow
- Generate volunteer hour reports for tax receipts and recognition
- Track volunteer contributions over time
Volunteer Communication & Reminders
Reduce no-shows and keep volunteers engaged with automated communication tools. Send shift reminders, broadcast announcements, and track all communication history in one place.
- Automatic shift reminders before each volunteer commitment
- Send bulk messages to all volunteers or specific groups
- Create volunteer-specific announcements
- Complete communication history for each volunteer
Reward Your Volunteers Automatically
Boost volunteer engagement and retention with automatic rewards. Configure discount rules based on volunteer hours, and discounts are applied automatically at checkout when volunteers register for programs and events.
- Configure discount rules based on volunteer hours
- Discounts applied automatically at checkout
- Volunteers can pick their shift during registration
- +64% improvement in volunteer retention
Communal vs Spreadsheets (and Email Lists)
See why community organizations are switching from manual processes to volunteer management software.
| Feature | Spreadsheets | Communal |
|---|---|---|
| Shift scheduling | Manual email coordination | Self-serve shift signup |
| Hour tracking | Paper logs or spreadsheets | Automatic digital tracking |
| Volunteer reminders | Manual email/text | Automated notifications |
| Volunteer rewards | Manual tracking | Auto-applied discounts |
| Reporting | Manual compilation | One-click reports |
Connected to your entire operation
Volunteers shares one database with every other module. No duplicate entry, no data silos
Volunteer Management Guides
Resources for building and managing effective volunteer programs.
Volunteer Software for Nonprofits
What actually matters when choosing volunteer management software for your organization.
Read guide →Hour TrackingVolunteer Hour Tracking
Stop chasing paper logs. Track hours accurately for grants and recognition programs.
Read guide →SchedulingVolunteer Scheduling
Self-service shift sign-ups, automatic reminders, and reducing no-shows.
Read guide →RetentionVolunteer Rewards Programs
How automatic discounts and recognition improve volunteer retention.
Read guide →Powering 500+ community organizations
We love hearing from our customers and are proud to have helped 500+ organizations drive more impact and grow their communities.
We are finally able to communicate with our members, run booking software and a program payment platform all in one application. The cost to our Community is very reasonable and the team is fantastic to work with.
My experience with the software and the team has been overwhelmingly positive. We switched from another provider and the difference was night-and-day!
Revenue from membership sales and renewals increased, and we save a significant amount of staff time and paperwork. The customer service is outstanding and the team at Communal continues to add helpful features.
See Volunteer Management in Action
Learn how organizations are using Communal to coordinate volunteers and boost engagement.
Frequently Asked Questions About Volunteer Management Software
Volunteer management software helps organizations recruit, schedule, track, and reward volunteers in one centralized platform. It replaces spreadsheets and email coordination with automated shift scheduling, digital hour tracking, automated reminders, and built-in volunteer rewards like discounts on programs and events.
Volunteers can browse available shifts through their member portal and sign up with a single click. They can filter by date, location, or role, and receive automatic confirmation emails with shift details and any special instructions. No more back-and-forth emails or phone calls.
Yes! Volunteers can log their hours directly in Communal after completing a shift. Administrators can review and approve hours, and the system generates reports for volunteer hour summaries, which is helpful for tax receipts and recognition programs.
You can configure discount rules based on volunteer hours. For example, volunteers who complete 10+ hours receive a 50% discount on program registration. Discounts are applied automatically at checkout based on the volunteer's logged hours. Learn more about automatic volunteer discounts.
Absolutely! Communal sends automatic shift reminders before each volunteer commitment. You can also send bulk messages to volunteers, create volunteer-specific announcements, and track communication history for each volunteer.
Communal provides one-click volunteer hour reports. You can generate reports by volunteer, by date range, or by shift type. Reports can be exported to CSV or PDF for board meetings, grant applications, or volunteer recognition programs.
Yes, volunteers can sign up for available shifts entirely online through the volunteer portal. They can view all available opportunities, filter by date or type, and register with one click. No paper forms or phone calls required.
Volunteer management software is used by community associations, local nonprofits, cultural centres, recreation centres, faith organizations, and any membership-based organization that relies on volunteer support. It's especially helpful for organizations that offer volunteer discounts on programs and events.