Donor Management Software Built for Fundraising Success
Centralize donor data, track giving history, manage recurring gifts, and deepen engagement, all in one system.
- Automatic tax receipts on every donation
- Recurring donations with giving history tracking
- Let donors cover processing fees
Powering 500+ community organizations
Maximize Your Fundraising Potential
Stop wasting hours on manual tax receipts, scattered donor data, and lost donations.
End Tax Receipt Headaches
Stop manually generating and sending tax receipts one by one. Auto-generate receipts instantly after every donation.
Stop Losing Online Donations
No more lost donations from complicated forms or limited payment options that frustrate donors.
Eliminate Campaign Chaos
End the chaos of tracking multiple campaigns across spreadsheets and sticky notes. Centralized donor CRM.
Fix Your Donor Data Mess
Stop flying blind with donor data scattered across systems and impossible to analyze. One donor database.
Automatic Tax Receipt Generation & Delivery
Nonprofits and charities use Communal to eliminate manual tax receipt work. When a donor makes a contribution, the system automatically generates a tax receipt and emails it instantly. No more spreadsheets, no more delays.
- Automatic tax receipt generation for every donation
- Instant email delivery to donors
- Customizable receipt templates with your branding
- All receipts stored for easy year-end reporting
Accept Donations Online with Recurring Giving
Make it easy for donors to give with simple online donation forms. Support one-time and recurring donations on a weekly, monthly, quarterly, or annual basis. Donors manage their giving through a self-serve portal.
- One-time and recurring donation options
- Donors can cover processing fees at checkout
- Self-serve donor portal for managing gifts
- Secure payments via Stripe, direct to your bank
Centralized Donor Database & Giving History
Store all donor contacts, communications, and giving history in one place. Track donor contributions over time, view complete giving history, and make data-driven fundraising decisions with your nonprofit donor CRM.
- Complete donor profiles with contact info
- Full giving history for each donor
- Track donor contributions across campaigns
- Export donor data for reports and analysis
Fundraising Reporting & Donor Analytics
Get instant visibility into your fundraising performance. Track donation trends, campaign progress, and donor retention. Export reports for board meetings or grant applications.
- Track donation trends and giving patterns
- Campaign progress and goal tracking
- Donor retention and engagement metrics
- Export to CSV or PDF for board presentations
Communal vs Spreadsheets (and Generic CRMs)
See why nonprofits are switching from manual processes to donor management software.
| Feature | Spreadsheets | Communal |
|---|---|---|
| Tax receipts | Manual generation | Automatic & instant |
| Online donations | Separate payment tool | Built-in donation forms |
| Recurring donations | Not possible | Weekly/monthly/annual |
| Donor history | Manual tracking | Complete donor profiles |
| Campaign tracking | Multiple spreadsheets | Real-time dashboards |
Connected to your entire operation
Donors shares one database with every other module. No duplicate entry, no data silos
Donor Management Guides
Resources for building and managing effective fundraising programs.
Donor Management Software
What to look for, what to ignore, and mistakes we see organizations make.
Read guide →Tax ReceiptsAutomatic Tax Receipts
Stop generating receipts manually. CRA compliance, setup, and what automatic actually means.
Read guide →Online GivingDonation Forms That Work
Simple beats fancy. Recurring, fee coverage, mobile, and what actually converts.
Read guide →ReportingFundraising Reports
Five numbers that matter, reports for different audiences, and what to ignore.
Read guide →Powering 500+ community organizations
We love hearing from our customers and are proud to have helped 500+ organizations drive more impact and grow their communities.
We are finally able to communicate with our members, run booking software and a program payment platform all in one application. The cost to our Community is very reasonable and the team is fantastic to work with.
My experience with the software and the team has been overwhelmingly positive. We switched from another provider and the difference was night-and-day!
Revenue from membership sales and renewals increased, and we save a significant amount of staff time and paperwork. The customer service is outstanding and the team at Communal continues to add helpful features.
See How Organizations Thrive with Communal
Learn how nonprofits and community organizations are using Communal to streamline operations.
How Big Apple Knitters Guild Cut Admin Time by 50%
Big Apple Knitters Guild
How North Glenmore Park Doubled Summer Camp Capacity
North Glenmore Park Community Association
How Hawkwood Increased Revenue with Unified Management
Hawkwood Community Association
Frequently Asked Questions About Donor Management Software
Essential features include a centralized donor database with contact information and giving history, automatic tax receipt generation, online donation forms with recurring giving options, fundraising reporting and analytics, and donor communication tools. Communal includes all of these plus integration with membership management for organizations that manage both members and donors.
When a donor makes a contribution, Communal automatically generates an official tax receipt and emails it to the donor instantly. You can customize the receipt template with your organization's branding, and all receipts are stored in the system for easy year-end reporting. No more manual receipt creation or delayed delivery.
Yes! Donors can set up recurring donations on a weekly, monthly, quarterly, or annual basis. Each recurring donation automatically generates and sends a tax receipt. Donors can manage their recurring gifts through their self-serve portal, including updating payment methods or adjusting amounts.
Credit card processing fees are typically 2.9% + $0.30 per transaction. Communal gives donors the option to cover processing fees at checkout, so your organization receives 100% of the intended donation amount. Over 92% of donors choose to cover fees when given the option.
Create dedicated campaign pages with goals, progress tracking, and custom messaging. Share campaign links on social media and email to drive donations. Track campaign performance with real-time reporting and donor analytics to optimize your fundraising strategy.
Every donor has a complete profile showing their contact information, all donations, tax receipts issued, and giving trends over time. You can view individual donor history or generate reports across your entire donor base for board meetings, grant applications, or year-end analysis.
Yes. Communal generates CRA-compliant tax receipts that meet all Canada Revenue Agency requirements for registered charities. Receipts include all required fields such as charity registration number, donor information, donation amount, and receipt number. Learn more about our tax receipt features.
Yes! If you use Communal for both volunteer management and donor management, all data is unified in one system. You can see when a volunteer is also a donor, track their complete engagement history, and apply volunteer discounts to their program registrations automatically.