Membership Management Software
Set up your membership system in a day. Collect dues online with auto-renewals and digital cards included.
- Make purchasing and renewing a breeze
- Secure payments via Stripe, direct to your bank
- Searchable member directory for networking
Powering 500+ community organizations
Spend More Time on What Matters
Stop wasting hours on manual data entry, chasing payments, and member communications.
No More Spreadsheet Chaos
Say goodbye to copy-pasting member data between systems and fixing data entry errors that cost you hours each week.
End Payment Headaches
Stop reconciling payments manually and chasing down failed transactions. Let automation handle it all.
Increase Member Retention
Get consistent revenue to support your community with automatic membership renewal reminders.
Make Data-Driven Decisions
Stop flying blind with membership data scattered across systems. Get the insights you need instantly.
Setup Is Simple: Import, Configure, Launch
Our team can get your organization up and running in less than 24 hours.
Import Your Members
Upload your existing membership database via CSV, or let our team handle the migration from your current system. We support imports from spreadsheets, Wild Apricot, and other platforms.
Configure Your Plans
Set up membership tiers, family plans, regional pricing, senior/student discounts, and promo codes. Our flexible system adapts to your structure.
Launch Your Renewal Flow
Configure automated renewal reminders and enable auto-renew for members who opt in. Start collecting membership dues online immediately.
Automate Membership Renewals and Dues Collection
Organizations use Communal to eliminate manual renewal tracking. Our powerful automated membership renewal platform sends automatic reminders before expiration and can renew online in seconds. No more spreadsheets, no more chasing payments.
- Automated renewal reminders sent before expiration
- Members self-serve renewals through the member portal
- Auto-renew option with saved payment methods
- Stripe payments deposited directly to your bank
Digital Membership Cards for Apple Wallet and Google Wallet
Recreation centres and cultural clubs use Communal's digital membership cards to eliminate plastic cards and simplify member check-in. Members add their card to Apple Wallet or Google Wallet with one tap. Staff scan the QR code to verify membership instantly.
- Apple Wallet and Google Wallet integration
- Customize card design with your logo and colors
- QR code scanning for instant status verification
- Cards auto-update when memberships renew
Membership Reporting: Active Members, Renewals, Revenue
Nonprofit membership software should give you instant visibility into your member base. Communal's membership database tracks active vs lapsed members, renewal rates, and revenue trends. Export reports for board meetings or grant applications.
- Track active vs lapsed members at a glance
- Revenue forecasting and trend analysis
- Custom report builder for deeper insights
- Export to CSV or PDF for board meetings
Communal vs Spreadsheets (and Legacy Membership Tools)
See why community organizations are switching from manual processes to Communal.
| Feature | Spreadsheets | Communal |
|---|---|---|
| Membership renewals | Manual tracking | Automated + auto-renew |
| Member self-service portal | None | Full portal access |
| Digital membership cards | Not possible | Apple + Google Wallet |
| Payment collection | Cash/cheque/separate system | Stripe, direct deposit |
| Audit trail | None | Complete history |
| Reporting | Manual pivot tables | Real-time dashboards |
| Member directory | Not available | Searchable + privacy controls |
Switching From Another Provider?
Moving from Wild Apricot, Member365, or another membership management system? Our team handles the migration for you. We'll import your member data, preserve membership history, and get you up and running without losing any information.
Talk to us about migration →Connected to your entire operation
Members shares one database with every other module. No duplicate entry, no data silos
Powering 500+ community organizations
We love hearing from our customers and are proud to have helped 500+ organizations drive more impact and grow their communities.
We are finally able to communicate with our members, run booking software and a program payment platform all in one application. The cost to our Community is very reasonable and the team is fantastic to work with.
My experience with the software and the team has been overwhelmingly positive. We switched from another provider and the difference was night-and-day!
Revenue from membership sales and renewals increased, and we save a significant amount of staff time and paperwork. The customer service is outstanding and the team at Communal continues to add helpful features.
See Membership Management in Action
Learn how organizations like yours are using Communal to streamline membership operations.
Membership Management Guides
Resources for optimizing your membership operations and member experience.
Digital Membership Cards
What actually works for digital cards, wallet integration, and member check-in.
Read Guide →Nonprofit GuideMembership Software for Nonprofits
Budget reality vs feature wish lists. What nonprofits actually need.
Read Guide →Buying GuideSimple Membership Software
When less is more. How to avoid complexity that creates more work.
Read Guide →Rec Center GuideCommunity Center Software
What rec centers actually need for memberships, bookings, and programs.
Read Guide →How-To GuideAutomate Membership Renewals
Set up automated renewals without losing the personal touch.
Read Guide →Retention GuideMembership Retention Strategies
Why members leave and 10 proven strategies to keep them engaged year-round.
Read Guide →Frequently Asked Questions About Membership Software
Most organizations are up and running within days, not weeks. If you have a spreadsheet of members, you can import it immediately. Our team also offers free assisted migration from other platforms. You can start collecting membership dues online within your first week.
Yes. Members receive automated renewal reminders before their membership expires and can renew online in seconds through their member portal. They can also set up auto-renewal with a saved payment method so renewals happen automatically. Your staff doesn't need to be involved at all.
Communal sends renewal reminders to members before their membership expires and allows them to renew online with a single click. You can customize the timing and frequency of reminders, and members can set up auto-renewal with a saved payment method.
Yes. Create family or household memberships where multiple people share a single membership. Set up regional pricing so residents in your community pay different rates than non-residents. Both features are fully configurable.
Yes. Create promotional codes for specific campaigns, early-bird discounts, or partner offers. Set up automatic discounts for seniors, students, volunteers, or any custom category. Discounts can be percentage-based or fixed amounts.
Yes. You can create unlimited membership types with different pricing, durations, and benefits. Common setups include individual vs. family memberships, student discounts, senior rates, and multi-year options with savings.
Members can download their digital membership card to Apple Wallet or Google Wallet directly from their profile. The cards include a QR code that staff can scan to verify membership status instantly. Cards automatically update when memberships renew.
Absolutely. Members have access to a self-service portal where they can update their contact information, manage payment methods, view membership history, and renew their membership. This reduces administrative work for your staff significantly.
Yes. Communal includes a searchable member directory where members can find and connect with each other. Members control their own privacy settings, choosing what information to share. You can make the directory public or members-only.
Yes. We support migrations from Wild Apricot, Member365, and most other membership platforms. Our team handles the data export and import, preserving your member records, payment history, and membership status. Most migrations are completed within a few days.
Yes. Member data is encrypted at rest and in transit. We're fully PCI-DSS compliant through our payment partner Stripe. We never store credit card numbers on our servers. Regular security audits ensure your data stays protected.