My memberships
Family annual
Member IDM-2048
ActiveRenewsCard
Member Portal Software
Give members one self-service portal to view memberships, renew, manage family details, download cards, and register without calling the office.
Digital card
COMMUNAL
M-2048
4 Synced
Family profiles linked
Programs, invoices, bookings, settings
Membership Hub
Members can manage their own memberships
Members can view active, historical, and expired memberships from their account. When renewals are available, they can take action directly instead of emailing staff for status updates.
- Active, historical, and expired membership views
- Member ID visible in the member account
- Early renewal and auto-renewal status where enabled
- Available memberships linked from the portal
Wallet pass
COMMUNAL
Alex Chen
Profile sync
A
Primary member
4
Household
!
Emergency info
Family details updated once
Cards, programs, and profile records inherit the change.
Digital Access
Cards, profiles, and family details stay connected
The member portal gives people access to the information staff otherwise have to look up manually. Members can use digital cards, manage household or family records, and keep account details current.
- Digital membership cards available from the account
- Family and additional member details in one place
- Member profile updates flow back to the database
- Less staff time spent answering routine account questions
Member workspace
Everything from one account
Open items
3
Family users
4
Summer camp registration
Member price applied
Room booking invoice
Due next Friday
Donation receipt
Available in account
One login, fewer handoffs
Registrations, bookings, invoices, and donations stay on the account.
Connected Workflows
One portal for the rest of the member journey
Membership is only one reason people log in. Communal's portal also connects members to program registration, facility bookings, invoices, donations, volunteering, and settings from the same account.
- Program and event registration from the member account
- Invoices, donations, bookings, and volunteer records nearby
- Account settings remain tied to the member profile
- Notifications and account updates use the same source of truth
- Members use one login across your organization
Powering 500+ community organizations
Frequently asked questions
Members can view memberships, renew when eligible, access digital cards, manage family or household details, register for programs, review invoices, view donations, book facilities, volunteer, and update account settings.
Yes. Members can answer many routine questions themselves, including membership status, card access, renewal availability, program registration, and account details.
Yes. Communal's member account includes active, historical, and expired membership views so members and staff have clearer context.
Yes. Members can access digital membership cards from the same account used for renewals, programs, bookings, invoices, and profile updates.
Your data is stored in a secure database that is not accessible to anyone. Users' credit card information is not stored on our platform. We utilize Stripe to process payments, learn more about how they store their data here.
You can! Our team is happy to help migrate data from an excel spreadsheet or an existing platform you utilize today. Contact us for more questions.
Communal directly deposits into your bank account. We do not hold any funds on our platform.
Yes, Communal is fully PCI-DSS compliant as we partner with Stripe as our payment processor. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. Communal does not have access to see or store any credit card data as all transactions are sent directly to Stripe.
See it on your workflows
Bring us your messiest workflow — we'll walk it with you.
How the hall gets booked, how program pricing works, how you chase renewals. No canned tour. We walk Communal through your real process so you can see the fit before you decide.
- 30 min · real workflows
- Free migration
- Live in 24 h
Book a demo
No canned tour · No sales script