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Community Centre Membership and Management Software

Community centre membership and management software for households, renewals, programs and facility rentals. Give staff one calendar and one member record, and let families join, renew, register and pay online.

  • Rooms, courts and programs on one calendar, checked for clashes
  • Memberships, signups and rentals on the same member record
  • Stripe checkout, desk payments and a role for each staff member
Main Hall, booked at 9:40pm

No phone call involved

How community centre memberships work in Communal

Household and family memberships
An account holder adds family members and dependants, so a household can join and parents can register children from one account.
Resident and non-resident pricing
Create resident membership types, restrict eligibility to a map boundary, and set member and guest rates for programs and rentals.
Renewals and auto-renew
Send reminders before expiry, let members renew online, and offer auto-renew for members who choose it.
Waivers and check-in
Collect required agreements at registration. Staff scan digital membership cards or enter a member ID to log visits and check active status.
Program registration and facility rentals
Add programs for capacities, waitlists and registration; add facilities for room calendars, recurring rentals and approval workflows.
Communal pricing
From $75/month for 250 members. Programs add $50/month; facilities start at +$65/month. See pricing and processing details; confirm currency in your agreement.

US organizations often call this community center membership software. The same member, registration and booking workflows apply.

Digital membership cards for community center membership check-in

What is community center management software?

Community center management software runs the parts of a center that depend on each other. The pottery class needs the craft room, the Saturday rental needs the hall, and the member rate on both depends on who holds a membership. When those live in one system, a class can't be scheduled into a room you already rented, and nobody at the desk has to check a list to find the right price.

In Canada and the UK it usually goes by community centre management software, or a community centre management system. Same job, same product.

Board- and event-driven organization with light bookings? See community association software. Serving adults 50 and over? See senior activity center software.

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Stop copying data between tools

Memberships, bookings, program signups and payments sit in one system, so nobody retypes a registration into the booking spreadsheet.

Let members help themselves

Members register for programs, request the hall and renew online. Staff step in when a request needs approval.

Stop double bookings

Every booking is checked against rentals, recurring series and program blocks on that space before it goes through.

Stop chasing renewals

Reminder emails go out before a membership expires, and members renew online or turn on auto-renew.

Powering 500+ community organizations

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Community center software built around rooms, programs and members

Six parts of the week that usually live in six places. Here they share a calendar and a member list.

If you are still deciding what to call your resident, family or senior memberships, start with our membership level name ideas guide before you finalize your membership setup.

Rooms, courts and halls

Each space gets its own calendar, rates and rules, and staff can see them all at once. A new booking is checked against what's already there, so the gym can't be promised twice.

Instant bookings or requests

Let the meeting room book instantly and make the main hall wait for your approval. Weekly renters get a recurring series, and a request can become an invoice with a deposit line.

Programs, camps and waitlists

Multi-week courses and single-date classes, with capacity limits, waitlists, age ranges, your own questions and waivers at signup.

Memberships and households

Individual, family and senior memberships with renewal reminders and online renewal. A family plan covers the people the account holder adds, and member rates carry into programs and rentals.

Online and desk payments

Cards through Stripe, plus pre-authorized debit or ACH where your account supports it. Cash and checks taken at the desk are recorded against the same member.

Staff roles and card scans

Give the front desk, program leads and the treasurer their own roles, so each sees only what they need. Members show a digital card at the door and staff scan it to log the visit.

Facilities and programs are separate modules. Read more about facility rental software, program and event registration, attendance sheets, membership check-in and pricing.

Three requests awaiting approval

Main Hall, Court 2, and Rink A

Every booking request lands in one queue

A request arrives with the space, the date, who is asking and their answers to your booking form. You approve or decline it from the same screen.

  • Statuses you name, from new to approved
  • Invoice built from the booking, deposit line included
  • A staff checklist on every booking
  • Recurring series for leagues and weekly renters

Read more about the facility booking system.

A dance class in a gym with a wooden floor
Drop-in and 8-week course, one calendar

Neither one double-books the gym

Drop-ins and 8-week courses on one calendar

A program can hold its room on the facility calendar, so Tuesday night dance never lands on top of a hall rental.

  • One registration covers all eight sessions
  • Single-date sessions for people who come week by week
  • Capacity limits and waitlists on every session
  • The gym shows as taken while the class runs
Member rate applied

$120.00 becomes $85.00

Member pricing applies itself at checkout

A parent with a membership picks the child they are registering and sees the member rate instead of the guest rate. Nobody at the desk checks a list.

  • A rate per membership type, plus a guest rate
  • Siblings registered in one checkout
  • Payment plans when a season costs too much upfront
  • Waivers and your own questions at signup

Read more about program and event registration.

One person, one record

Every payment traces back to them

One record for every family that walks in

The same parent might buy a family membership in September, sign two kids up for swimming, book the hall for a birthday in March and help at the fall fair. All of it sits on one member record instead of four tools.

  • Memberships, signups, bookings, donations and invoices on one profile
  • Family members linked, so a household reads as one
  • One login for members, whatever they sign up for
  • What members do in the portal shows up for staff right away

Read more about the member portal.

Pass scanned at the desk

Membership confirmed on the spot

The pass is already on their phone

Members add their card to Apple Wallet or Google Wallet when they join, and the front desk scans it on the way in.

  • Card emailed as soon as a membership is paid
  • Scan at the door, or type in the member ID
  • Renewal updates the same card, no reprint
  • Every scan logged with the time

Read more about digital membership cards.

An event hall with round tables set for a function
Saturday rental confirmed

Deposit paid on the invoice

Rent the hall to the public without loose paperwork

Weddings, showers and AGMs bring renters who are not members. Their answers, files and invoices stay on the booking instead of in someone's inbox.

  • Your rental terms and questions on the booking form
  • Insurance certificates filed on the booking
  • Deposit and balance on one invoice
  • A standard rate, with lower rates by membership type
The day at a glance

Members, revenue and programs today

Community center administration and month-end reports

Taking a payment is the easy part. The work is knowing, a week later, who paid, who renewed, who cancelled and who showed up. Communal keeps those records for the front desk, the treasurer and the board report.

  • Transaction, payout, active member and attendance reports
  • Invoices, donations and point-of-sale sales in one system
  • Exports when the treasurer wants a spreadsheet
  • Active members, new members this week, today's revenue and active programs on the dashboard

Read more about membership reporting.

Questions to ask in a community center software demo

Most demos show the calendar. These four questions show whether memberships, bookings and payments are connected.

Show me a member and a non-member booking the same room.
The member rate should apply as soon as the member signs in, with no override at the desk.
How does a member renew or change their address?
In a member portal, without emailing the office.
Where do new booking requests show up?
In one list for staff to approve, with an email to the facility manager when each one arrives.
How do we report this month's revenue from memberships, rentals and programs?
From the system's own reports and exports, not a spreadsheet someone rebuilds each month.

Book a demo and ask us all four.

500+ community organizations use Communal to run memberships, programs, and bookings.

Book a walkthrough and we will show you how your center could use the same workflows.

Frequently asked questions about community centre memberships

Yes. A household membership covers the family members added by the account holder, and parents can register children from the same account.

From teams who stopped taping tools together.

Community associations, rec centers, and member-based nonprofits across North America moved to Communal when their spreadsheet, booking calendar, and payment system stopped keeping up.

Capterra 4.7 rating

“Revenue from membership sales and renewals increased, and we save a significant amount of staff time and paperwork. The customer service is outstanding and the team at Communal continues to add helpful features.”

Renee D.

North Glenmore Park Community Association

800+ members

“My experience with the software and the team has been overwhelmingly positive. We switched from another provider and the difference was night-and-day!”

Jon N.

Tuscany Community Association

Switched from another provider

“We are finally able to communicate with our members, run booking software and a program payment platform all in one application. The cost to our Community is very reasonable and the team is fantastic to work with.”

Sandra I.

Oakridge Community Association

Members · Bookings · Programs

Bring us your messiest workflow. We'll walk it with you.

How the hall gets booked, how program pricing works, how you chase renewals. No canned tour. We walk Communal through your real process so you can see the fit before you decide.