How North Glenmore Park Doubled Summer Camp Capacity
Learn how a community association reduced registration admin from 30 hours to 5 hours while doubling the size of their summer camps with Communal.
North Glenmore Park Community Association
North Glenmore Park Community Association is a not-for-profit organization with the goal of connecting residents through programs and events for all ages.
The Challenge
North Glenmore Park's summer camps were becoming increasingly popular, and the organization needed a way to reduce the administrative burden that was impeding their ability to expand the program. The registration process took over 30 hours to complete each cycle.
The Solution
Communal streamlined the administrative manual processes that were once trivial, allowing the North Glenmore team to focus on growth instead of paperwork.
Instead of manually entering registration details, Communal automatically captures and associates parent and child information with the correct summer camp
Automatically checks if a parent is a member and triggers membership purchase if necessary—no manual verification required
Built-in age verification ensures only eligible children can register for age-appropriate camps
Online waivers collected automatically during registration, eliminating paper forms
Automated waitlist system prevents overselling and manages capacity intelligently
Online payments eliminate the need for parents to email credit card information
The Results
Monthly admin time for managing camp registrations dropped from 30 hours to just 5 hours
With manual processes automated, North Glenmore was able to double the size of their summer camps
Human error from manual tracking was completely eliminated—no more accidentally overselling camps
Eliminated the risk of parents emailing sensitive credit card and personal information
"Communal solved all our problems. The amount of staff time saved was a huge win, but the amount of pressure it takes off the staff is also noteworthy. With our ever-growing demand for summer camp programs, we simply would not be able to handle registrations without Communal."
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