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Head to head · 2026

CivicRec vs MyRec.com: CivicPlus ecosystem or small-town rec software, and when neither fits

MyRec.com is the better pick for a small town recreation department that wants no long-term contract, unlimited users and a system sized for a small staff.

CivicRec is the better pick for a municipality already on the CivicPlus website platform that wants its rec catalog, 311 and process automation from one vendor. Community centers, associations and YMCA branches that are not a government department usually need a third option.

CivicPlus Recreation Management

Recreation management from CivicPlus for local government.

  • Memberships
  • Programs
  • Events
  • Facilities
  • Volunteers
  • POS
Best for
Municipalities already on the CivicPlus website platform
Watch out for
Reported reliability/downtime incidents and slow POS transactions; League Manager bugs and limited iOS mobile functionality per reviewers

MyRec.com

Recreation software for small town departments with every module included and no contracts.

  • Memberships
  • Programs
  • Events
  • Facilities
  • Donations
  • POS
Best for
Small town recreation departments wanting a low-commitment system with every module included
Watch out for
Payment processing plus monthly gateway fees is on the high side; No public API or website builder advertised
Side by side

CivicRec vs MyRec, plus the option most comparisons skip.

Communal is listed as a third column because organizations comparing these two usually need the same things it was built for: memberships, programs and facilities in one database.

FeatureCivicPlus Recreation ManagementMyRec.comCommunal
Membership management
Included
Included
IncludedTiers, custom fields, segments
Automated renewals
Included
Included
IncludedReminders and auto-renew
Digital membership cards (Apple / Google Wallet)
Not listed
Not listed
IncludedIncluded in every plan
Event registration & ticketing
Included
Included
Add-onPrograms & events add-on
Program & class registration
Included
Included
Add-onWaitlists, capacity, attendance, rosters
Facility booking & rentals
Included
Included
Add-onApprovals, invoices, agreements, iCal
Volunteer shifts & hour tracking
Included
Not listed
IncludedShifts, hours, auto volunteer discounts
Donations & fundraising
Not listed
Included
IncludedIncluded; donor covers fees option
Automatic tax receipts
Not listed
Not listed
IncludedAutomatic
Member self-service portal
Included
Included
Included
Email campaigns
Included
Included
IncludedCampaigns and segments
Website builder
Not offered
Not listed
Not offeredWorks beside your site
Public API
Included
Not listed
IncludedREST API, Zapier webhooks, MCP server

The detail

The short version

Pick MyRec.com if you are a small town recreation department that wants no long-term contract, unlimited staff users and a system a small team can run. Pick CivicRec if your municipality already runs its website on CivicPlus and you want the rec catalog, 311 and workflow automation to share that platform. Pick neither if you are a community center, association or YMCA branch outside local government.

Where CivicRec wins

  • CivicPlus ecosystem. Deep integration with CivicPlus municipal websites, 311 and process automation. For a city already on CivicPlus this removes an integration project.
  • Public API. CivicRec lists one; MyRec does not advertise a public API.
  • Volunteer management. CivicRec lists it; MyRec does not.
  • Full municipal suite with ticketing. Activities, leagues, facilities, ticketing, memberships and POS, praised by reviewers for ease of use and responsive support.

Where MyRec.com wins

  • No long-term contract. The vendor's own claim, with unlimited users and free training and support. CivicRec's terms are not published.
  • Donations included. MyRec lists donations in its feature set; CivicRec does not document them.
  • Fewer reliability complaints. CivicRec reviewers report downtime incidents, slow POS transactions and League Manager bugs. The MyRec complaints we found are about missing integrations, not outages.

Who should pick which

If you are...Lean towards
A small town that wants no contract and a small-staff systemMyRec.com
A department that takes donations through the rec systemMyRec.com
A municipality already on the CivicPlus website platformCivicRec
A department that needs a public API or volunteer management in the rec suiteCivicRec
A community center, association or YMCA branch outside local governmentNeither; see the third option

The third option

If you are a small town, community center, community association or YMCA branch rather than a city department, both of these are shaped for a buyer you are not. Communal covers memberships with household accounts and resident pricing by map boundary, program registration with waitlists and attendance, facility booking with approvals and invoices, donations with automatic tax receipts, volunteer shifts and a public REST API. There is no contract, migration is free and scoped, and the 30-day trial is self-serve. It has no website builder, no native mobile app and no 311 or municipal-site integration, and it is not built for a large municipal procurement. Communal is our product; the comparison above is drawn from the two vendors' published materials and reviews.

Questions people ask about CivicRec vs MyRec

Short answers.

MyRec says it has no long-term contracts and no startup costs, with unlimited users and free training and support. CivicRec's contract terms are not published; annual or multi-year is typical for government SaaS. Neither vendor publishes a free trial.