Chapter Management Software
Chapter management software for federations and multi-chapter networks. Data flows from chapters to the parent organization — local chapter autonomy with centralized oversight.
Why choose Communal for chapter management?
Chapter management software built for federations, umbrella organizations, and multi-chapter networks
Parent-Child Chapter Structure
Purpose-built for federated organizations with centralized parent oversight and local chapter autonomy over members, dues, and payments.
Real-Time Chapter Visibility
Instant access to chapter membership, financial, and engagement data across your entire network. Always ready for funder and board reporting.
Zero Dues Reconciliation
Automatic Stripe integration eliminates manual chapter dues reconciliation across all chapters.
Scalable Onboarding
Add new chapters to your network quickly with standardized processes and data structures.
One dashboard for your entire chapter network
National organizations need visibility across every chapter, league, or affiliate without micromanaging. Communal gives headquarters a consolidated chapter reporting dashboard with roll-up membership data, financial metrics, and engagement analytics. Data flows automatically from each chapter to the parent organization. No more chasing individual reports or waiting for spreadsheets.
- Real-time membership and revenue data across all chapters
- Roll-up reporting for funders and board presentations
- Multi-chapter analytics to monitor performance across the network
- A single source of truth for chapter membership data
Each chapter manages their own membership
Centralized chapter management doesn't mean controlling. Each chapter, league, or affiliate gets their own Communal instance to manage memberships, collect dues, and engage their community. Local leaders have the chapter member database and tools they need without the complexity of managing an enterprise system.
- Dedicated chapter admin portal for independent membership management
- Local payment processing via Stripe with no dues reconciliation needed
- Chapter-specific branding and membership flows
- Independent member communication and engagement tools
Eliminate manual chapter dues reconciliation
Federated organizations often spend hundreds of hours manually reconciling chapter dues and finances. Communal handles chapter dues management automatically. Each chapter processes payments through their own Stripe account, and the parent organization gets instant access to the numbers, freeing staff to focus on strategic priorities instead of spreadsheets.
- Each chapter has their own Stripe-connected payment processing
- No manual cross-referencing of chapter payment records
- Instant access to financial data across the entire chapter network
- Hundreds of admin hours saved through automated reconciliation
Onboard new chapters in minutes
Whether you manage 5 chapters or 500, adding new chapters to your network should be simple. Communal provides a consistent chapter onboarding process that gets new organizations up and running quickly with standardized membership flows, chapter member databases, and payment processing.
- Standardized setup process for new chapters
- Consistent chapter membership flows across the network
- Training resources and guided chapter onboarding
- Grow your chapter network without growing your admin burden
See Chapter Management in Action
Learn how federated organizations use Communal to centralize oversight while preserving local chapter autonomy.
Powering 500+ community organizations
Frequently asked questions
Communal is used by federations, umbrella organizations, community league networks, professional associations with chapters, and any national organization that oversees multiple chapters or affiliates. Examples include the Edmonton Federation of Community Leagues (163 leagues) and the Federation of Calgary Communities.
The parent organization gets a consolidated chapter reporting dashboard showing membership numbers, financial data, and engagement metrics across all chapters. No manual reporting or spreadsheet collection required. Data flows automatically from each chapter to the parent organization, creating a single source of truth.
Yes. Each chapter has their own Communal instance with the ability to customize membership plans, pricing, branding, and communication. The parent organization sets standards and guidelines, while chapters have full autonomy to serve their local community.
Each chapter connects their own Stripe account for independent dues collection and payment processing. This means no manual chapter dues reconciliation between parent and child organizations. Each chapter handles their own finances while the parent organization has full visibility through centralized membership management.
Communal provides a standardized chapter onboarding process. Each new chapter is set up with consistent data structures, chapter membership flows, and payment processing. Communal's support team guides you through the process, and chapters can be onboarded individually or in batches.
Your data is stored in a secure database that is not accessible to anyone. Users' credit card information is not stored on our platform. We utilize Stripe to process payments, learn more about how they store their data here.
You can! Our team is happy to help migrate data from an excel spreadsheet or an existing platform you utilize today. Contact us for more questions.
Communal directly deposits into your bank account. We do not hold any funds on our platform.
Yes, Communal is fully PCI-DSS compliant as we partner with Stripe as our payment processor. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. Communal does not have access to see or store any credit card data as all transactions are sent directly to Stripe.
See How Communal Works for Your Organization
Get a personalized walkthrough of the features that matter most to you. We'll answer your questions and help you understand if Communal is the right fit.
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