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How the hall gets booked, how program pricing works, how you chase renewals. No canned tour. We walk Communal through your real process so you can see the fit before you decide.
Membership Check-In Software
Membership check-in software for the front door of your club, rink or community hall. Staff scan a member's digital card to log them in, the card's QR code opens their live membership status, and instructors mark program attendance on each session's sheet.
Card scanned
Live status, not a printed date
Verify members from the card they already carry
Members open their digital membership card from the member portal or their phone's wallet. Scanning its QR code brings up the member's live record, marked active or inactive, so staff can spot a card from last season at a glance.
- Card available in the member portal
- Apple Wallet and Google Wallet passes
- QR code opens the member's live record
- Status follows the membership, so a renewal needs no reprint
Who is in right now
Every scan is logged with a time
A record of who actually came in
The Scan In/Out screen logs every arrival and departure with a time, so you can see who is in the building right now. For programs, attendance sheets give instructors a record of who showed up to each session.
- Scan In/Out log with a time for every scan
- Attendance sheets for programs and events, marked by staff or instructors
- Walk-ins can be added to a session's sheet
- Scan history and attendance exports for planning and reporting
Status at checkout
Memberships show on the customer search
Membership status at the register, too
When someone at the desk wants to renew or settle an invoice, staff look them up on the point of sale and their active memberships show on the search result. The sale lands on the same account the check-in log uses.
- Active memberships shown on the POS customer search
- Membership sales and invoice payments land on the member's account
- One member record behind check-in, sales and attendance
- No second system to look someone up in
Powering 500+ community organizations
Frequently asked questions
Membership check-in software lets staff confirm someone's membership is active when they arrive and keeps a record of who came in. In Communal, staff scan the member's digital card on the Scan In/Out screen, which logs the arrival with a time against the member record.
Yes. The Scan In/Out screen accepts a card scan, a user ID, or a member ID and logs the member in or out. Scanning a card's QR code with a phone camera opens the member's record with their active or inactive status and current memberships.
They work side by side. Scan In/Out keeps a timed log of arrivals for the front door, and attendance sheets let staff and instructors mark who attended each program session, including walk-ins, so you can report on who took part.
Yes. When staff look up a customer on the Communal point of sale, their active memberships show on the search result, and membership purchases and invoice payments are tied to the same account.
Your data is stored in a secure database that is not accessible to anyone. Users' credit card information is not stored on our platform. We utilize Stripe to process payments, learn more about how they store their data here.
You can! Our team is happy to help migrate data from an excel spreadsheet or an existing platform you utilize today. Contact us for more questions.
Communal directly deposits into your bank account. We do not hold any funds on our platform.
Yes, Communal is fully PCI-DSS compliant as we partner with Stripe as our payment processor. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. Communal does not have access to see or store any credit card data as all transactions are sent directly to Stripe.