Digital card
ACTIVE
M-2048
Member Check-In Software
Verify membership status, scan digital cards, track attendance, and give front-desk staff the context they need without searching through spreadsheets or separate systems.
Scanner
OK
Verified at 8:42 AM
StatusActive
AccessPool
Card Scan
Verify members from the card they already carry
Members can use a digital membership card instead of a printed card or a front-desk lookup. Staff can verify active status quickly, and the card stays tied to the same membership record used for renewals and payments.
- Digital card access from the member portal
- Apple Wallet and Google Wallet support
- QR-code style verification for front-desk workflows
- Live membership status instead of static printed cards
Attendance
42 checked in
AC8:42
Alex Chen
Youth drop-in
MR8:45
Maya Ruiz
Swim lesson
JP8:51
Jon Park
Open gym
Program, drop-in, and event attendance in one record
Attendance
Check-ins can become attendance records
A check-in should do more than answer whether someone is active. For programs, classes, drop-ins, and events, attendance gives staff a usable record of who actually showed up.
- Attendance sheets for programs and events
- Self-service or staff-assisted check-in workflows
- Program, class, drop-in, and one-time event support
- Participation history available for planning and reporting
Front desk context
ACActive
Alex Chen
Family annual member
42
Check-ins
2
Invoices
5
Programs
POS balance$0.00
Open invoice$45.00
Next bookingCourt 2
Front Desk
The front desk sees the same member context
Check-in, POS, invoices, memberships, and programs should not be separate islands. Communal keeps member status close to the front-desk workflows where staff need it most.
- Membership status available near checkout and registration workflows
- POS, invoice, and membership activity tied to one account
- Staff can resolve routine questions without opening multiple systems
- Useful for clubs, recreation centers, community associations, and nonprofits
Powering 500+ community organizations
Frequently asked questions
Member check-in software helps staff verify active membership status, scan digital cards, record attendance, and connect front-desk activity to the member record.
Communal supports digital membership cards and scan-based workflows so staff can verify membership status without relying on printed cards or manual lookups.
Yes. Check-ins can support attendance workflows for programs, classes, drop-ins, and events so staff can report on who actually participated.
Yes. Member status can support front-desk checkout workflows, including membership purchases, invoices, program payments, and member-card verification.
Your data is stored in a secure database that is not accessible to anyone. Users' credit card information is not stored on our platform. We utilize Stripe to process payments, learn more about how they store their data here.
You can! Our team is happy to help migrate data from an excel spreadsheet or an existing platform you utilize today. Contact us for more questions.
Communal directly deposits into your bank account. We do not hold any funds on our platform.
Yes, Communal is fully PCI-DSS compliant as we partner with Stripe as our payment processor. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. Communal does not have access to see or store any credit card data as all transactions are sent directly to Stripe.
See it on your workflows
Bring us your messiest workflow — we'll walk it with you.
How the hall gets booked, how program pricing works, how you chase renewals. No canned tour. We walk Communal through your real process so you can see the fit before you decide.
- 30 min · real workflows
- Free migration
- Live in 24 h
Book a demo
No canned tour · No sales script