The short version
Pick Givebutter if you are a nonprofit running a gala, auction, run or ticketed fundraiser and you want ticketing, donations, receipts and a donor CRM in one free tool, and you are comfortable with a tip prompt at checkout. Pick Eventbrite if your event is public-facing and you want marketplace discovery to sell tickets beyond your own list, or if your events are free, in which case Eventbrite costs nothing. Pick neither as your main system if you are a member organization: both stop at events and donations.
Disclosure: Communal is our product. We cover it at the end for that member-organization case.
Where Eventbrite wins
- Marketplace reach. A large consumer marketplace and discovery features can put tickets in front of people who have never heard of you. Givebutter pages are yours to promote.
- Free events. Unlimited free events at no cost and no attendee cap.
- Check-in and API. Mature mobile check-in and scanning, plus a public REST API that many tools integrate with (Keela, for one, relies on it for events).
- No tip prompt. Buyers see a service fee, not an ask to tip the software company. Some boards prefer that.
Where Givebutter wins
- Cost. $0 platform fee and $0 processing with donor tips on; Givebutter says 92% of donors cover fees. Eventbrite takes roughly 6.6% + $1.79 on every paid ticket.
- Fundraising formats. Auctions, peer-to-peer, text-to-donate, campaign pages and embeddable forms alongside ticketing.
- Donor CRM and receipts. Unlimited contacts, email, tax receipts and reporting on the free plan; Plus from $29/mo adds workflows, texting and QuickBooks Online. Eventbrite has a donation ticket type but no tax receipts and no donor records beyond attendees.
- Month-to-month Plus. The only subscription is optional and starts at $29/mo for 250 contacts; Eventbrite Pro starts at $15/mo but sits on top of per-ticket fees.
Pricing in practice
Run the math on your real event. At $25 a ticket, Eventbrite costs about $3.44 per ticket (3.7% + $1.79 service fee, plus 2.9% processing), so 200 tickets cost about $688 whether the buyer or you pay it. Givebutter with tips on costs you $0 on the same 200 tickets; with tips off it costs about $1.78 a ticket (3% platform plus 2.9% + $0.30), about $356, and you can still ask buyers to cover it. The trade is the tip prompt: if your board will not put an optional third-party ask in front of attendees, Givebutter's tips-off rate is still about half of Eventbrite's on a $25 ticket.
Who should pick which
| If you are... | Lean towards |
|---|
| A nonprofit running a gala, auction or peer-to-peer fundraiser | Givebutter |
| A small charity that wants tickets, donations and receipts with no software bill | Givebutter |
| An organization selling public tickets to people outside your list | Eventbrite |
| A group running only free events | Eventbrite (free) or Givebutter (free) |
| A large association running multi-day conferences | Neither; look at Cvent |
| A member organization with dues, programs, facilities or volunteers | Neither; see below |
The third option
If your events are member events (registration nights, clinics, camps, tournaments) rather than public fundraisers, neither of these tools knows who your members are. Communal ties event and program registration to the member record: member, public and volunteer price tiers, waitlists with automatic backfill, attendance sheets, custom questions and waivers, for +$50/mo on top of $75/mo to 250 members. Donations with automatic numbered CRA and US tax receipts, volunteer shifts with hour tracking and POS software are included, and there is no per-ticket platform fee, only card processing. No contract, 30-day trial, free migration. It has no marketplace, no auctions and no peer-to-peer pages, which is why a public fundraiser still belongs on one of the two above.