Bring us your messiest workflow. We'll walk it with you.
How the hall gets booked, how program pricing works, how you chase renewals. No canned tour. We walk Communal through your real process so you can see the fit before you decide.
Membership Reporting & Analytics Software
Membership reporting software for the questions a board asks every month: how many active members you have, what came in, and where your members live. The numbers come from the same records staff use every day, so nobody rebuilds a spreadsheet the night before the meeting.
Live, not a snapshot
Filter by date range, interval, or type
A membership reporting dashboard for active members
The Active Memberships report charts how many memberships were active in each month or year. Filter it by membership type and date range. It reads the live membership records, so the number in your grant report matches the one staff see at the desk.
- Monthly or yearly view of active memberships
- Filter by membership type and date range
- No snapshot to keep up to date by hand
- A drop in active members shows up the month it happens
Ready to reconcile
Gross and net totals for any date range
Transaction reports your bookkeeper can reconcile
Each payment in the transaction report shows what it was for and links to its invoice or refund. Pick a date range, check the totals, and export the list when your treasurer or bookkeeper asks for a file.
- Export the transaction list for your accounting software
- Gross, net and tax totals, per currency
- Refunds and invoices linked to the original payment
- Tags and discount codes shown on each payment
Plan outreach
See which neighbourhoods you reach
See where your members live
The location heatmap plots members from the addresses already on their profiles. A community league can see which streets inside its boundary have no members yet. A club can decide where the next round of posters should go.
- Heatmap built from member addresses
- Includes every member with a complete address on file
- Zoom from the whole region down to one neighbourhood
- No export to a separate mapping tool
Powering 500+ community organizations
Frequently asked questions
Membership reporting software turns your member and payment records into counts and totals you can act on, such as active members by type or revenue for a date range. In Communal the reports read the same records used for signups, renewals and checkout, so there is no separate database to keep in sync.
Communal has reports for active memberships, transactions, daily payments, member locations and custom profile fields. Member, invoice, program registration and attendance lists can also be filtered and exported.
Yes. The transaction report exports directly, and member, invoice, program registration and attendance lists export too. Most organizations open the files in a spreadsheet for reconciliation or a grant report.
Yes. The Active Memberships report filters by membership type and date range, and you can switch between monthly and yearly intervals to see the trend. If the line dips, the expiry date filter on the membership list shows who to follow up with. Automated membership renewals explains how auto-renew and expiry emails work.
Yes, if you collect member addresses. The location heatmap plots every member with a complete address, which helps with outreach planning and checking your service area.
Your data is stored in a secure database that is not accessible to anyone. Users' credit card information is not stored on our platform. We utilize Stripe to process payments, learn more about how they store their data here.
You can! Our team is happy to help migrate data from an excel spreadsheet or an existing platform you utilize today. Contact us for more questions.
Communal directly deposits into your bank account. We do not hold any funds on our platform.
Yes, Communal is fully PCI-DSS compliant as we partner with Stripe as our payment processor. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. Communal does not have access to see or store any credit card data as all transactions are sent directly to Stripe.