Does Neon CRM have a website builder like Wild Apricot?

No. Neon CRM provides donation pages, forms and a member portal but no website builder. Wild Apricot's drag-and-drop builder with themes, member-only pages and WordPress widgets is its strongest feature. If you already have a website you like, this matters less; if you need one, Wild Apricot is the only one of the two that provides it.

Is Neon CRM good for membership management?

Yes on Impact and above. Neon CRM handles membership levels, automated renewals, a member portal and member directories alongside donor records, events and volunteers, with unlimited records and an open API. On the $99/mo Essentials tier membership is not included. Wild Apricot has deeper member-site features (member-only pages, bundles, member app) and a 15-plus-year history in the space.

What are the payment fees on Wild Apricot and Neon CRM?

Wild Apricot charges no platform fee when you use its Personify Payments processor (processor rates are not published), but using Stripe, PayPal or Authorize.Net adds a Payment System Servicing Fee of 20% of your subscription price. Neon Pay charges 2.99% + $0.30 per card transaction, 1% + $1 per ACH and an extra 1% on American Express, with a donor-covered fee option.

Does Wild Apricot or Neon CRM offer a free trial?

Wild Apricot offers a 60-day free trial with no credit card. Neon CRM offers no free trial or free plan; you book a demo and typically sign an annual agreement, though the contract term is not confirmed on the vendor's pricing page.

What if we also rent rooms or run programs?

Neither has facility booking or league scheduling, and program registration is limited to events. Communal covers memberships, program registration with waitlists and attendance, facility booking with approvals and invoices, donations with tax receipts and volunteer shifts at a flat price by member count, starting at $75/mo to 250 members.

Head to head · 2026

Wild Apricot vs Neon CRM: membership site builder against nonprofit CRM

Wild Apricot is a membership website and database: site builder, member records, event registration and email in every tier, priced by total contacts including lapsed ones.

Neon CRM is a fundraising CRM with unlimited records, where memberships, events, volunteers and the open API sit on the Impact tier. Pick Wild Apricot if you need the public website and your list is small; pick Neon CRM if donors matter as much as members or your database keeps growing. Groups that rent facilities or run programs need a third option.

Wild Apricot

Membership database, events, email and a website builder, priced by total contacts.

Memberships
Events
Donations
Website

Best for: Small to mid-size clubs, associations and nonprofits that want website, member database and events from one vendor and are comfortable using the in-house payment processor
Watch out for: Pricing is by total contacts (lapsed members, prospects, newsletter subscribers all count), so database growth pushes you into higher tiers; 20% subscription surcharge for using your own payment gateway instead of Personify Payments

Neon CRM

Nonprofit CRM with unlimited records; memberships and events on higher tiers.

Memberships
Events
Volunteers
Donations

Best for: Growing nonprofits and membership associations that want a single CRM covering donors, members, events, and volunteers with unlimited records
Watch out for: Entry tier is fundraising-only; membership, events, volunteers, and API require Impact ($209/mo) or higher; No website builder or facility booking; no free trial

Side by side

Wild Apricot vs Neon CRM, plus the option most comparisons skip.

Communal is listed as a third column because organizations comparing these two usually need the same things it was built for: memberships, programs and facilities in one database at a flat price.

Feature	Wild Apricot	Neon CRM	Communal
Membership management	Included	Add-onImpact tier and up	IncludedTiers, custom fields, segments
Automated renewals	Included	Included	IncludedReminders and auto-renew
Digital membership cards (Apple / Google Wallet)	Partial	Not listed	IncludedIncluded in every plan
Event registration & ticketing	Included	Add-onImpact tier and up	Add-onPrograms & events, +$50/mo
Program & class registration	Not listed	Not listed	Add-onWaitlists, capacity, attendance, rosters
Facility booking & rentals	Not offered	Not offered	Add-onFrom +$50/mo; approvals, invoices, agreements, iCal
Volunteer shifts & hour tracking	Not offered	Add-onImpact tier and up	IncludedShifts, hours, auto volunteer discounts
Donations & fundraising	Included	Included	IncludedIncluded; donor covers fees option
Automatic tax receipts	PartialDonation receipts	Included	IncludedAutomatic
Member self-service portal	IncludedMember app	Included	Included
Email campaigns	Included	Included	IncludedCampaigns and segments
Website builder	Included	Not offered	Not offeredWorks beside your site
Public API	Included	Included	IncludedREST API, Zapier webhooks, MCP server

Pricing and terms Show

Detail	Wild Apricot	Neon CRM	Communal
Starting price	From $66/mo	From $99/mo	$75/mo
Pricing model	Per contact, tiered	Tiered subscription; unlimited records	Flat, by member band (to 250 members at the floor)
Contract	Month-to-month available; Details optional 1-year and 2-year prepay discounts; no cancellation fees	annual (typical); not confirmed on vendor page	No contracts, prorated billing, cancel any module any time
Payment fees	No per-transaction fee from WildApricot itself when using the integrated Personify Payments processor (processor rates not published on the pricing page). Details Using a third-party gateway (Stripe, PayPal, Authorize.Net) triggers a Payment System Servicing Fee described in the help center as 20% of the subscription plan price, applied to US/Canada accounts; vendor pricing page calls this 'an additional fee'.	Neon Pay: 2.99% + $0.30 per card transaction, 1% + $1 per ACH/e-check, +1% for American Express; donor-covered fees option available	Card-processing application fee set in your agreement, often 2%; no monthly minimums
Free trial	60-day free trial, no credit card required; no permanently free plan	No free trial or free plan; demo only	Free trial, no credit card

The detail

The short version

Pick Wild Apricot if you are a club or association with a few hundred contacts that wants its public website, member directory, events and email from one vendor, and you are comfortable using the in-house payment processor. Pick Neon CRM if you are a nonprofit with a large or fast-growing database, you want donors, members, events and volunteers in one CRM, and you already have a website. Pick neither if your operations include room rentals, recurring programs or a sports season: both stop at memberships, events and (for Neon) volunteer opportunities.

Where Wild Apricot wins

Website builder. Drag-and-drop builder, themes, member-only pages, widgets and WordPress embeds. Neon CRM has no site builder.
Lower entry price. $66/mo for 100 contacts, with 10% off for 1-year prepay and 15% for 2-year. Neon CRM starts at $99/mo and needs $209/mo Impact for memberships.
Everything in every tier. Events, email, store, donations, member and admin mobile apps at every price point. Neon CRM gates memberships, events, volunteers and API behind Impact.
Trial and terms. 60-day no-card trial, month-to-month billing, no setup or cancellation fees. Neon CRM has no trial and annual terms are typical.

Where Neon CRM wins

Unlimited records. Growth does not move you up a tier. Wild Apricot counts every contact, including lapsed members and subscribers.
Donor CRM depth. Donation pages, tax receipts, workflow automation and reporting built for fundraising, with Neon Pay reconciliation and donor-covered fees. Wild Apricot takes donations but is not a donor CRM.
Volunteer management. Included from the Impact tier; Wild Apricot has no native volunteer module.
Published processing rates and no gateway surcharge. Neon Pay is 2.99% + $0.30 per card. Wild Apricot charges 20% of your subscription if you bring your own gateway.
Open API on Impact and above, with unlimited users, emails and forms.

Pricing in practice

Wild Apricot bills by total contacts in the database: $66/mo at 100, and third-party listings show roughly $78 (250), $147 (500), $252 (2,000) and $462 (5,000). A list clean-up lowers your bill; a newsletter list raises it. Neon CRM is flat by feature tier with unlimited records: $99/mo Essentials covers donations and reporting only, and Impact at $209/mo is the realistic floor for a membership organization. Add payments: Wild Apricot's own processor with unpublished rates, or 20% of your subscription as a surcharge if you keep Stripe or PayPal; Neon Pay at 2.99% + $0.30 per card and 1% + $1 per ACH. For a 300-contact club Wild Apricot is clearly cheaper; for a 4,000-record nonprofit the two are close and Neon's flat price may win.

Who should pick which

If you are...	Lean towards
A club or association that needs a website and membership from one vendor	Wild Apricot
A group under 500 contacts on a tight budget	Wild Apricot ($66/mo to $147/mo)
A nonprofit whose database is growing past a few thousand records	Neon CRM (unlimited records)
A charity that manages donors, members and volunteers together	Neon CRM Impact or higher
A community league, rec center or club that rents space or runs programs	Neither; see the third option below

The third option

If you are comparing these two because your current setup no longer fits, check what your organization actually does week to week. Communal was built for groups that run memberships alongside programs, facility rentals, donations and volunteers, and prices by paying members rather than contacts: $75/mo to 250 members with volunteers, donors and POS included, programs +$50/mo, facilities from +$50/mo, no contract, a 30-day free trial and free migration from either tool. It does not include a website builder or Neon's donor-retention reporting, which is the honest trade.

Questions people ask about Wild Apricot vs Neon CRM

Short answers, with the numbers where they exist.

It depends on your database size. Wild Apricot starts lower at $66/mo for 100 contacts, but climbs by contact tier (third-party listings show about $147/mo at 500 and $462/mo at 5,000). Neon CRM Essentials is $99/mo with unlimited records, but memberships, events and volunteers need Impact at $209/mo. Below roughly 500 contacts Wild Apricot usually wins; above a few thousand, Neon CRM's flat tiers tend to cost less.