The short version
Wild Apricot is a website builder with a membership database behind it. Communal is a membership database with programs, facility booking, volunteers, donations and point of sale around it, and no website builder. If the word "website" is in your requirements, start with Wild Apricot. If the words "registration", "rentals", "shifts" or "courts" are, start with Communal. Wild Apricot prices by contacts; Communal prices by members. That one difference decides most of the pricing math.
Where Communal wins
- Pricing by members, not contacts. $75/mo covers up to 250 members. Lapsed members, newsletter subscribers, parents of registrants and one-time guests do not push you into a higher tier. Wild Apricot bills every contact in the database.
- Programs, facilities and volunteers in the same member record. Program registration with waitlists, age gates, attendance sheets and member, public and volunteer price tiers (+$50/mo). Facility booking with request/approval workflows, membership-gated slots, recurring seasonal blocks and invoices (from +$50/mo). Volunteer shifts and hours are included. Wild Apricot has events, but no facility booking or volunteer scheduling.
- Your own payment account. Payments settle to your Stripe Connect account with weekly deposits, a card fee often around 2%, no monthly minimums, and CAD, USD, GBP and EUR support. No surcharge for using Stripe, because Stripe is the processor.
- Household and resident pricing. Family memberships with dependents, and resident vs non-resident plans applied automatically by a geocoded address on a map boundary. Wild Apricot handles families as bundles and has no region pricing.
- Donations with tax receipts included. Donation forms, campaign pages, recurring gifts and automatic numbered receipts with separate Canadian and US templates, at no extra cost.
Where Wild Apricot wins
- Website builder and member-only pages. A mature drag-and-drop builder, themes, widgets and WordPress embeds. Communal offers logo, colors and custom CSS on its portal and expects you to keep your own site.
- Everything at every tier. Website, events, email, store, donations and the member and admin mobile apps are included at the $66/mo entry. Communal charges +$50/mo for programs and events and from +$50/mo for facilities.
- Trial length and ecosystem. A 60-day no-card trial against Communal's 30 days; a public API, Zapier and Make, and a QuickBooks sync. Communal has a REST API, Zapier webhooks and an MCP server but no QuickBooks, Mailchimp or Salesforce connector.
- Native mobile apps. Wild Apricot ships member and admin apps. Communal uses a responsive portal plus wallet passes.
Pricing in practice
Count two numbers before you decide: paying members and total contacts. On Wild Apricot, the second number sets your tier: $66/mo at 100 contacts, roughly $78/mo at 250, $147/mo at 500 and $252/mo at 2,000 per Capterra's listing, with 10% to 15% off for 1- or 2-year prepay. Add the 20% subscription surcharge if you keep Stripe or PayPal instead of Personify Payments. On Communal, only the first number matters: $75/mo to 250 members, then banded at 500, 1,000, 2,000, 5,000 and 10,000. Add +$50/mo if you run programs and from +$50/mo if you book spaces. Neither product has a contract; Communal also bills prorated and lets you cancel a module without leaving.
Who should pick which
| If you are... | Lean towards |
|---|
| A club or association that needs a website and a database from one vendor | Wild Apricot |
| A group under 100 to 250 contacts that wants every feature included for one price | Wild Apricot ($66/mo) |
| An association running many public events with a long setup window | Wild Apricot (60-day trial) |
| A community league or neighborhood association with programs and rentals | Communal |
| A recreation or community center booking courts, rooms or halls | Communal (facilities from +$50/mo) |
| A group whose contact list is 3x or more its member count | Communal (priced by members) |
| A chapter-based federation routing residents to the right chapter | Communal |
Switching from Wild Apricot
Migration is free and scoped with you before you start, there is no contract, and the 30-day trial needs no credit card, so you can test the import before paying anything.
- Export from Wild Apricot. Pull contacts, membership levels with renewal dates, and event registration history to CSV from the admin. Clean the contact list while you are there: you will only be paying for members on the other side.
- Map and dry-run the import. Communal's CSV importer maps Wild Apricot columns to membership types, plans, custom profile fields and tags, validates every row and runs a dry run. Load past years as historical memberships so renewal history survives.
- Go live. Connect Stripe, set renewal reminders (pre and post expiry), publish the member portal and wallet cards, then turn on programs or facilities if you need them. Cancel Wild Apricot month-to-month once renewals are flowing.