The short version
Pick Zeffy if you are a small US or Canadian nonprofit that needs donation forms, event tickets, a simple membership form and tax receipts, and you want to pay nothing for software. Pick WildApricot if membership is the center of your organization and you want a website, member-only pages, events, email and a member database from one vendor with a long track record. Pick neither if your week includes hall rentals, kids programs or volunteer shifts; both stop before that.
Disclosure: Communal is our product. We cover it at the end for the cases where neither of these two fits.
Where WildApricot wins
- Membership depth. Member levels and bundles, automated renewals, invoicing, a member directory, member-only pages and a member app. Zeffy's membership is a form with auto-renewal and a card.
- Website builder. A mature drag-and-drop builder, themes and WordPress widgets included at every tier. Zeffy has no site builder.
- Events and email. Registration types, waitlists, guest registration and a full email editor. Zeffy's email marketing and member portal are partial.
- Ecosystem. Public API, Zapier and Make, QuickBooks sync, admin and member mobile apps, a 60-day no-card trial and a very large user base. Zeffy's public API is read-only.
Where Zeffy wins
- Price. $0 subscription, $0 platform fee, $0 processing fee. The nonprofit receives 100% of each payment. WildApricot starts at $66/mo and climbs by contact count.
- Fundraising toolkit. Donation forms, ticketing, raffles, auctions, peer-to-peer, e-commerce and Tap to Pay, plus automated tax receipts in the base product. WildApricot has donations and donation receipts but none of the raffle or auction tools.
- Digital membership cards. Free branded scannable cards emailed on signup. WildApricot offers cards only through its member app or a third-party PassKit integration.
- No contact-tier anxiety. Zeffy does not price by contacts, so newsletter subscribers and lapsed members cost nothing.
Pricing in practice
WildApricot counts every contact in the database, not just paying members, so a 400-member club with 700 past attendees and subscribers prices at the 2,000-contact tier (around $252/mo per third-party listings), or cleans its list first. Prepaying 1 year takes 10% off, 2 years takes 15% off. Add the 20% subscription surcharge if you need to keep an outside gateway.
Zeffy's cost is paid by your supporters, not your budget: each checkout shows an optional contribution to Zeffy, and roughly 2 in 3 donors add one. Some boards are fine with that; others do not want a third-party ask on their donation page. That question, not a spreadsheet, usually decides it.
Who should pick which
| If you are... | Lean towards |
|---|
| A small charity that mainly needs donation forms, tickets and receipts | Zeffy (free) |
| A club whose members want a card and auto-renewal, nothing more | Zeffy |
| An association that needs a website, member-only pages and a member directory | WildApricot |
| A group running many events with waitlists and guest registration | WildApricot |
| An organization outside the US and Canada | WildApricot (Zeffy is US/Canada only) |
| A community league, rec center or club that rents space or runs programs | Neither; see below |
The third option
If you are comparing these two because your current setup no longer fits, look at what your organization does week to week. Communal was built for groups that run memberships alongside programs, facility rentals, donations and volunteers, and it prices by members rather than contacts: $75/mo to 250 members with donor, volunteer and POS software included, programs +$50/mo, facility booking from +$50/mo, no contract and free migration from either tool. It has automatic numbered tax receipts with separate CRA and US templates and Apple and Google Wallet membership cards. It does not have a website builder, raffles or auctions, which is the honest trade against both products here.